Support

Home Forums Event Espresso Premium Waitlist feature not working

Waitlist feature not working

Posted: July 28, 2017 at 3:02 am


Bosworthsgc

July 28, 2017 at 3:02 am

Hi

I have followed instructions to set up a waitlist function

The code I have used is https://pastebin.com/CiYEAAbF
which has been pasted in to my site specific plugin

from instructions here https://eventespresso.com/wiki/using-ninja-forms-to-create-wait-lists-for-your-events/

I have a created a Ninja Form for the Waitlist with id no 3

However I cannot seem to be able to get it to work

Please can you help
Thanks


Tony

  • Support Staff

July 28, 2017 at 5:26 am

Hi there,

Which version of Ninja forms are you using?

Is the event currently sold out?

Can you link me to the event you are testing this on please?


Bosworthsgc

July 28, 2017 at 6:49 am

Hi Tony

Here is a link – http://www.bosworthsgc.co.uk/trader

I have the latest Ninja Forms – V3.1.6

Thanks


Tony

  • Support Staff

July 28, 2017 at 8:08 am

That event isn’t actually sold out, a single ticket type is sold put but not the event itself.

The wait list workaround you linked to displays a form to register interest in a specific event if that event is sold out, as you have valid tickets still available the form will not show.


Bosworthsgc

July 28, 2017 at 8:11 am

Ah ok.

Would there be a way I can make it work for a ticket type?

Thanks


Tony

  • Support Staff

July 31, 2017 at 10:24 am

It’s possible but the intention of that work around is to provide a way for users to register their interest for an event rather than a ticket, you don’t have access to the tickets within Ninja forms so it will show its for a specific event but not ticket.

Here is a different example that will output a Ninja form if any ticket type within the event is sold out:

https://gist.github.com/Pebblo/c48f75894b232f405727cf5ebfa4f119


Garth

  • Support Staff

July 25, 2018 at 12:48 pm

I wanted to let you know that the official Event Espresso 4 wait list add-on is now available: https://eventespresso.com/2018/07/wait-list-manager-event-espresso-4/

The support post ‘Waitlist feature not working’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso