Frequently Asked Questions

What is Event Espresso?

Event Espresso is an events registration plugin for WordPress. With Event Espresso, you can create and manage your events from your existing WordPress site and quickly receive online payments for each paid registration. Event Espresso is versatile and can handle free events, paid events, and display-only events where you want to show event information without accepting registrations. It even works for events with multiple dates and different pricing options.

Can I see some example events or demo Event Espresso?

Yes! You can check out example events, see a walk through video on how to create an event, and create your own hosted demo site on

I understand that Event Espresso is flexible and can be used for a variety of events. Are there certain use cases where Event Espresso is not a good fit?

Each day, event organizers across the world trust Event Espresso for classes, workshops, camps, church and ministry events, conferences, courses, festivals, golf tournaments, nonprofit and charity events, seminars and more!

Event Espresso is not a good fit for the following projects:

– event directories / event marketplaces
– one-on-one appointment bookings
– seating charts
– events across multiple time zones

We do not integrate with Woocommmerce or WPML.

Which support license should I choose?

Our most popular support license is the Everything support license which includes all current add-ons and new add-ons while your support license is active. The Personal support license is a good fit if you are getting started with events and the Developer support license is a great choice if you have multiple projects. Your support license will automatically be renewed each year with a loyalty discount of 30%.

Where can I use Event Espresso?

Event Espresso is a WordPress plugin and the self-hosted version of WordPress is required. If you are looking for a new WordPress host, then check out what our event organizers have recommended on our requirements page.

What kind of payments do you accept?

We accept online payments through credit and debit cards including VISA, Mastercard, Discover, and American Express. We also accept payments through PayPal.

Can I start with a Personal support license and then upgrade later?

Yes, if you begin your project with the Personal support license and then upgrade later to the Developer or Everything support license, then you’ll be credited for your existing purchases.

What is the difference between a main support license and an add-on / extension?

An extension or add-on extends Event Espresso to introduce additional functionality such as allowing your attendees to browse events from an events calendar, allowing attendees to register for multiple events at once, and sending your attendees / registrants tickets through email after a successful registration. An active support license (e.g. Personal or Developer) is required to purchase an add-on or extension. If you choose the Everything support license, then you’ll automatically gain access to new add-ons at no additional charge while your support license is active.

Can I use Event Espresso with WordPress Multisite?

Yes, however each website on a multisite network is considered a separate project so a support license is needed for each website where you would like to use Event Espresso. Get started by purchasing the Developer support license which includes support for 5 websites. You’ll have the flexibility to add extra support licenses later on.

Do you offer discounts to nonprofit organizations?

Yes, we offer a discount on the initial purchase for nonprofit, NGO, and charitable organizations. Share information about your nonprofit organization to request a discount. This discount cannot be applied retroactively or combined with other offers.

Do you offer refunds?

We have a 30-day money back guarantee on all purchases. We ask for the opportunity to help you with your questions about Event Espresso before processing a refund. If you begin your project with Event Espresso and we can’t help you get back on track and moving forward, then you can ask for a refund within the refund period of 30 days from your purchase date.

What happens if I do not want to renew automatically?

You have the option to turn off the automatic renewal from your account page. We recommend that you allow your support license to renew automatically each year so that you receive your loyalty discount and have access to ongoing support services such as help from our team as well as software downloads and updates. If your support license expires, then you will lose your loyalty discount, lose support services for your website, and the software will work as-is.

What if I don’t have (or don’t want) a WordPress website?

We recommend our sister product Event Smart which is a hosted version of Event Espresso. Let us handle the complicated things like managing a server, updating plugins, and security so you can focus on your events. Create your events registration and ticketing website with Event Smart today.

My question isn’t answered here. Can I get in touch with a team member at Event Espresso?

Yes, you can reach us through our contact page and we’ll follow up with you.

Do NOT follow this link or you will be banned from the site!