Wait List Manager Add-on Released for Event Espresso 4

The Wait List Manager add-on for Event Espresso 4 has arrived! Now you can automate the process of capturing wait list signups when your events sell out. Easily manage last-minute event tickets and provide standby ticketing for your customers and increase profitability for your events.

The Wait List Manager add-on is compatible with Event Espresso 4.9.47+ and available to purchase from the product page.

Wait List Manager Features

The Wait List Manager helps you with those pesky last minute cancellations and course transfers by allowing you to turn on a waiting list to fill those spaces, therefore helping you stay more profitable.

The add-on maximizes event sales by allowing attendees to partially register for a datetime or ticket that has sold out, but then complete the registration process later after spaces have become available due to a change of venue, additional capacity, non-payment cancellations, refunds and cancellations, etc.

When a registered participant of a sold out event cancels their registration, the first person on the event’s waiting list is automatically registered for that event and will receive email confirmation. There’s also a setting which allows you to auto-promote waiting list registrants if a space opens up.

How Does it Work?

The add-on helps event admins manage their event registrations and maximize event sales by allowing additional registrations to be created for a datetime and/or ticket that has sold out, but changes the registration status for those registrations so that they can not pay nor attend. If spaces become available (either due to cancellations or non-payment), the reg status for wait list registrants is changed to “Pending Payment” and the registrants are requested to visit the registration checkout page and complete the registration process.

Adds an Event Wait List Meta Box

Once the add-on has been installed and activated. You will see a new meta box in the event editor where you can manage the wait list settings for each event. Here’s an screenshot of the Wait List settings meta box in the event editor:

Event Wait List Settings

Event Wait List Settings

Display a Wait List Sign Up Button on Sold Out Events

If the wait list option is activated on an event and the event sells out, your customers will see a button that says, “Sign Up For The Wait List”:

Event with Wait List Sign Up

Event with Wait List Sign Up

Wait List Form Displays in a Modal Window

When a customer clicks the button to sign up for the wait list, a modal window pops up where the customer can quickly sign up:

Wait List Modal Window

Wait List Modal Window

Sold Out Events Are Closed Automatically

Once an event is sold out and the wait list is filled up for the event, then the button goes away and the event is marked as sold out on the front-end:

Sold Out Event Details Page

Sold Out Event Details Page

Managing Wait List Registrations

Waiting list registrations are easily managed right from your WordPress dashboard. Once registrants are added to the waiting list, you can easily follow-up with them or promote their registration to approved, pending payment, and more, if any spaces open up for the event. To manually promote registrants, head on over to the Registration List table filtered for the wait list:

Wait List Admin Overview

Wait List Admin Overview

Wrapping Up

The best way to experience the Wait List add-on, start saving time, and becoming more profitable, is to actually put the add-on to good use on your website.

 

Getting the Add-on

If you are a current Everything License customer, then the add-on will appear in your Event Espresso account. Otherwise, you can purchase a support license for the Wait List add-on right from the product page.

If you want to upgrade from the Personal License to the Everything License to get this add-on, and ones we release in the future for free, then contact our sales team and we’ll help you with your account.

Installation

The add-on installs like any other WordPress plugin, just upload and activate it via the WordPress plugin admin screen.

 

Documentation

Documentation can be found here: https://eventespresso.com/wiki/wait-list-manager/

 

Reporting Issues

Please report issues in the Wait List Manager support forums.

Related Articles

Share a Reply or Comment

Your email address will not be published.

Need help with Event Espresso? Create a support post in our support forums

Event Espresso
[gravityform id=116 title=false description=false]
<script type="text/javascript">var gform;gform||(document.addEventListener("gform_main_scripts_loaded",function(){gform.scriptsLoaded=!0}),window.addEventListener("DOMContentLoaded",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,initializeOnLoaded:function(o){gform.domLoaded&&gform.scriptsLoaded?o():!gform.domLoaded&&gform.scriptsLoaded?window.addEventListener("DOMContentLoaded",o):document.addEventListener("gform_main_scripts_loaded",o)},hooks:{action:{},filter:{}},addAction:function(o,n,r,t){gform.addHook("action",o,n,r,t)},addFilter:function(o,n,r,t){gform.addHook("filter",o,n,r,t)},doAction:function(o){gform.doHook("action",o,arguments)},applyFilters:function(o){return gform.doHook("filter",o,arguments)},removeAction:function(o,n){gform.removeHook("action",o,n)},removeFilter:function(o,n,r){gform.removeHook("filter",o,n,r)},addHook:function(o,n,r,t,i){null==gform.hooks[o][n]&&(gform.hooks[o][n]=[]);var e=gform.hooks[o][n];null==i&&(i=n+"_"+e.length),gform.hooks[o][n].push({tag:i,callable:r,priority:t=null==t?10:t})},doHook:function(n,o,r){var t;if(r=Array.prototype.slice.call(r,1),null!=gform.hooks[n][o]&&((o=gform.hooks[n][o]).sort(function(o,n){return o.priority-n.priority}),o.forEach(function(o){"function"!=typeof(t=o.callable)&&(t=window[t]),"action"==n?t.apply(null,r):r[0]=t.apply(null,r)})),"filter"==n)return r[0]},removeHook:function(o,n,t,i){var r;null!=gform.hooks[o][n]&&(r=(r=gform.hooks[o][n]).filter(function(o,n,r){return!!(null!=i&&i!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][n]=r)}});</script> <div class='gf_browser_unknown gform_wrapper gform_legacy_markup_wrapper' id='gform_wrapper_116' ><form method='post' enctype='multipart/form-data' id='gform_116' action='/2018/07/wait-list-manager-event-espresso-4/' novalidate> <div class='gform_body gform-body'><ul id='gform_fields_116' class='gform_fields top_label form_sublabel_below description_below'><li id="field_116_5" class="gfield gfield_contains_required field_sublabel_hidden_label field_description_below gfield_visibility_visible" ><label class='gfield_label gfield_label_before_complex' >What is your first name?<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_complex ginput_container no_prefix has_first_name no_middle_name no_last_name no_suffix gf_name_has_1 ginput_container_name' id='input_116_5'> <span id='input_116_5_3_container' class='name_first' > <input type='text' name='input_5.3' id='input_116_5_3' value='' aria-required='true' placeholder='First name' /> <label for='input_116_5_3' class='hidden_sub_label screen-reader-text'>First name</label> </span> </div></li><li id="field_116_1" class="gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible" ><label class='gfield_label' for='input_116_1' >What is your email address so we can follow up with you?<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_116_1' type='text' value='' class='medium' placeholder='hello@example.com' aria-required="true" aria-invalid="false" /> </div></li><li id="field_116_2" class="gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible" ><label class='gfield_label' for='input_116_2' >Tell us about your concerns below<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_textarea'><textarea name='input_2' id='input_116_2' class='textarea medium' placeholder='What kind of events are you planning?' aria-required="true" aria-invalid="false" rows='10' cols='50'></textarea></div></li><li id="field_116_6" class="gfield field_sublabel_below field_description_below gfield_visibility_visible" ><label class='gfield_label gfield_label_before_complex' >GDPR Agreement</label><div class='ginput_container ginput_container_checkbox'><ul class='gfield_checkbox' id='input_116_6'><li class='gchoice gchoice_116_6_1'> <input class='gfield-choice-input' name='input_6.1' type='checkbox' value='I consent to have this website store my submitted information so they can respond to my inquiry.' id='choice_116_6_1' /> <label for='choice_116_6_1' id='label_116_6_1'>I consent to have this website store my submitted information so they can respond to my inquiry.</label> </li></ul></div></li><li id="field_116_3" class="gfield gform_hidden field_sublabel_below field_description_below gfield_visibility_visible" ><div class='ginput_container ginput_container_text'><input name='input_3' id='input_116_3' type='hidden' class='gform_hidden' aria-invalid="false" value='' /></div></li><li id="field_116_4" class="gfield gform_hidden field_sublabel_below field_description_below gfield_visibility_visible" ><div class='ginput_container ginput_container_text'><input name='input_4' id='input_116_4' type='hidden' class='gform_hidden' aria-invalid="false" value='https://eventespresso.com/2018/07/wait-list-manager-event-espresso-4/' /></div></li><li id="field_116_7" class="gfield gform_validation_container field_sublabel_below field_description_below gfield_visibility_visible" ><label class='gfield_label' for='input_116_7' >Email</label><div class='ginput_container'><input name='input_7' id='input_116_7' type='text' value='' autocomplete='new-password'/></div><div class='gfield_description' id='gfield_description_116_7'>This field is for validation purposes and should be left unchanged.</div></li></ul></div> <div class='gform_footer top_label'> <input type='submit' id='gform_submit_button_116' class='gform_button button' value='Send my message' onclick='if(window["gf_submitting_116"]){return false;} if( !jQuery("#gform_116")[0].checkValidity || jQuery("#gform_116")[0].checkValidity()){window["gf_submitting_116"]=true;} ' onkeypress='if( event.keyCode == 13 ){ if(window["gf_submitting_116"]){return false;} if( !jQuery("#gform_116")[0].checkValidity || jQuery("#gform_116")[0].checkValidity()){window["gf_submitting_116"]=true;} jQuery("#gform_116").trigger("submit",[true]); }' /> <input type='hidden' class='gform_hidden' name='is_submit_116' value='1' /> <input type='hidden' class='gform_hidden' name='gform_submit' value='116' /> <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' /> <input type='hidden' class='gform_hidden' name='state_116' value='WyJbXSIsIjBiNjdjZjkyMDUzOWUxOWY5Y2NiZjIwMzM4YjA1Mjk4Il0=' /> <input type='hidden' class='gform_hidden' name='gform_target_page_number_116' id='gform_target_page_number_116' value='0' /> <input type='hidden' class='gform_hidden' name='gform_source_page_number_116' id='gform_source_page_number_116' value='1' /> <input type='hidden' name='gform_field_values' value='' /> </div> <p style="display: none !important;"><label>&#916;<textarea name="ak_hp_textarea" cols="45" rows="8" maxlength="100"></textarea></label><input type="hidden" id="ak_js_2" name="ak_js" value="137"/><script>document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() );</script></p></form> </div>