Our website grants you non-exclusive limited license to use the Event Espresso plugin and other products sold through our website (https://eventespresso.com) by Event Espresso LLC. (the “products”) in accordance with these Terms & Conditions (the “license) issued by our company.
1. Plugin Licensing
Event Espresso is licensed under the GNU general public license (https://www.gnu.org/licenses/gpl.html).
2. One-click Updates
One-click updates are available to members with an active support license. A personal, business or everything support license will provide one-click updates for a single website. A developer support license will provide one-click updates for up to 5 websites. You may not resell access to your support license.
Updates are provided for a period of 1 year from the time of purchase. Your support license will renew after a year automatically with a loyalty discount. If you choose not to renew, then you will lose your loyalty discount and no longer have access to support services such as one-click updates or help from the support team at Event Espresso.
Installing Event Espresso on a WordPress sub-domain or in a WordPress sub-folder counts as a unique site. Installing Event Espresso on a WordPress multisite website, where members of the network receive their own installation of Event Espresso, is not prohibited. However, our support staff will only offer support services to the support license holder.
3. Delivery
You will be automatically logged into your account on EventEspresso.com after your purchase. A receipt will be sent for all purchases made in our store. New members will also receive a welcome email that includes information on how to get started with Event Espresso.
If you do not receive an email from us shortly after your purchase, then please contact us.
4. Ownership
You may not claim intellectual or exclusive ownership rights to any of our products. All products are property of Event Espresso, LLC. They are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental, or consequential damages or losses that occur out of the use or inability to use our products.
5. Site Content
All site content, including imagery and documentation that is published on EventEspresso.com and is the property of Event Espresso, LLC.. Any replicated site content must be authorized in advance. Content from this site shall not be used or exploited for commercial or non-commercial purposes without the prior written consent of Event Espresso, LLC..
6. Refund Policy
We believe in Event Espresso and we understand that it may not be a perfect fit for every project. Refunds are available within 30 days of a purchase.
We just ask for the opportunity to help you. If you are considering requesting a refund and have not worked with our support team, then please create a support post in our support forums so we can assist you.
If you would like to request a refund, then you can do so here: https://eventespresso.com/request-a-refund/
Refunds after 30 days of purchase are not available.
7. Support
Event Espresso offers WordPress plugins “as is” and with no implied meaning that they will function exactly as you would like or will be compatible with all 3rd party components and plugins. We provide support for products that we have developed.
Support is offered via a support license key. Purchasing a support license grants you access to support services for one year which includes help from our support team via our support forums, one-click updates, and documentation. A support license will be renewed automatically after a year with a loyalty discount. If you choose not to renew automatically and your support license expires, then you will no longer have access to support services from Event Espresso. You can restore access to support services by purchasing a new support license.
Support license holders cannot distribute, freely giveaway, or resell their support license key. The support license key is only transferable by contacting us and requesting an official transfer of the license to a new owner. The license is intended to be used on the license holder web site(s). Client site usage is permitted in situations where the support license holder maintains an ongoing relationship with the client as a consultant. Only the support license holder is permitted to request support or access support resources.
8. Transactional Emails
Event Espresso, LLC. may on occasion send you email notifications related to your Event Espresso license. These transactional emails may include notification of licensing changes, changes to our terms and conditions, license expiration notices, and other transactional emails related to your purchase of Event Espresso.
9. Price Changes
Event Espresso, LLC. reserves the right, at any time, to modify or discontinue, temporarily or permanently, a support license with or without notice. The prices of all products are subject to change. Notice of price changes will be made on the site.
10. Warranty
Our plugin is guaranteed to function on a clean installation of WordPress with the standard theme running on a supported web server such as Nginx or Apache. We do not guarantee that our plugins will function with all 3rd party plugins or with all web browsers. We are not responsible for any plugin compatibility conflicts that may occur. It is our policy to support our plugins as best we can and we will provide support for 3rd party plugin conflicts at our discretion. We are not responsible for any data loss that may occur as a result of installing this plugin.
You may not claim intellectual or exclusive ownership over any of our Products, modified or unmodified. All Products are property of EventEspresso.com ( Event Espresso, LLC. ). Our Products are provided “as is” without warranty of any kind, either expressed or implied. In no event shall EventEspresso.com ( Event Espresso, LLC. ) be liable for any damages, including, but not limited to, direct, indirect, special, incidental or consequential damages, or other losses arising out of the use of, or inability to use our Products.
All of our products are designed to be compatible with the latest available version of WordPress®. We also make every effort to future-proof our Products, in a variety of ways, so they’ll remain compatible in future versions of WordPress® as well. Of course, there are exceptions, and we’re not perfect. We can give no guarantee that all Products will remain functional in future versions of WordPress®. If something major changes in a new version of WordPress®, and updates or improvements are needed, they will be made available on our website and via one-click updates. Customers with an active support license will receive these updates & improvements (as needed) at no additional charge.
In some cases, where a particular Product has become extremely outdated, or we decide there is no feasible workaround available to us, we may choose to discontinue that particular Product, and instead, work to produce an entirely new version that takes advantage of the latest improvements in the most recent version of WordPress®.
11. Acceptance
By purchasing our product(s) you indicate that you have read and agree to the Terms & Conditions detailed on this page and relinquish any rights to subject it to any questions, judgment, or legal actions.