Home Forums Multiple Event Registration Add-on Split: Multi Event not working on MediaTemple

Split: Multi Event not working on MediaTemple

Posted: April 4, 2016 at 3:51 am

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April 4, 2016 at 3:51 am

I have this exact same problem. I wish I didnt update my Event Espresso.

Lorenzo, please have a look:

go to Click on the Register now button for the featured ice cream event.
Go to the register box and click the “add to event cart” button. The crane spins but nothing happens.

However, when you register for the event via this link, it works:

I have also posted both issues to your support forum for a speedy response. I would really appreciate that because now we have a loss of revenue.

Please note, that you need to use the following link if you want to reach the homepage:

redacted – Event Espresso support team – LOC

I have asked this question at this forum link
Looking forward to a speedy, helpful and resolving reply.

Lorenzo Orlando Caum

  • Support Staff

April 4, 2016 at 5:43 am

Hi there,

I’ve split your support post reply from the original support post here:

If you see an existing support post that sounds like your issue or question, then please create your own support post and then include a link to the support post that you saw. This will help us prevent confusion when multiple members are posting.

First, please go ahead and deactivate the login information that you posted. Our support forums are public so you should not post any sensitive information here.

The support post that you originally replied to was due to a caching service with Media Temple. If you are using a managed hosting option from Media Temple, then you’ll want to clear the cache and rename the object-cache.php file here:


That should resolve the issue.

If you are not using Media temple, then I would look at an recent changes that have been made to the site such as new plugin installs. If you have added anything new, then try temporarily deactivating them to see if the issue goes away.


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