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Multi Event not working on MediaTemple

Posted: March 14, 2016 at 6:53 am


pandabrand

March 14, 2016 at 6:53 am

Hi,
I am trying to use the Multi Event in my client’s website. I was getting issues where tickets weren’t being added to the cart and or were added after a second submission attempt. I looked into the forums and the advice was to turn of caching because it messes with the AJAX involved. I have no WP side caching on, MediaTemple in their LAMP premium sites have a pretty deep involved cache system that can’t be turned off. What are my options?


Lorenzo Orlando Caum

  • Support Staff

March 14, 2016 at 7:32 am

Hello,

Is this hosting plan similar to the managed WP hosting plan from Godaddy?

Do you have a link to the hosting plan page?

For members using GoDaddy, their support team has recommended renaming the object-cache.php file in this location:

/wp-content/object-cache.php

https://eventespresso.com/topic/incompatible-with-godaddy-managed-wordpress-hosting/


Lorenzo


pandabrand

March 28, 2016 at 8:55 am

renaming object-cache.php seems to have fixed this issue. At least in limited testing for now. We go live in a few days and will update to verify this is still working.


Lorenzo Orlando Caum

  • Support Staff

March 28, 2016 at 12:07 pm

Hello,

We appreciate the update on the caching issue. If you have any other questions, then let us know so we can help.


Lorenzo

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