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Ken Bakos
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February 5, 2016 at 5:58 am
Just upgraded to EE4 and payment processing with PayPal Pro takes around 3 minutes. Although it appears that the payment has been process long before and the emails go out before the page show successful completion
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Tony
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February 5, 2016 at 6:05 am
Hi Ken,
I suspect this is due to a slow response being received from the MailServer, can you go to Event Espresso -> Messages -> Settings.
Temporarily toggle the switch to disable the messages – http://take.ms/jbfuz
Now run another registration, is it much quicker?
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Ken Bakos
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February 5, 2016 at 7:43 am
I ran a test transaction through and it took about 20 seconds; however, no emails were sent to the user. Payment was processed (checked with cc company) and the registration was completed in Event Espresso and shows properly in overview. What can be done to enable emails?
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Josh
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February 5, 2016 at 7:52 am
20 seconds is normal to see with PayPal Pro. You can use a transactional email service like Mandrill for sending the emails. It’s much faster than a typical built in mailserver. We have a guide that you can follow to set up a transaction email service in our documentation.
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