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Nick Rodinelli
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December 15, 2014 at 1:08 pm
I’m having issues with the confirmation emails Espresso sends out to registered users. Outlook, Hotmail and Yahoo are blocking emails coming from Espresso. Is there a way to resolve this issue?
Wordpress 4.0.1
Event Espresso Version 3.1.36.5.P
http://www.heart2heartcpr.com/event-registration/?ee=677
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Lorenzo Orlando Caum
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December 15, 2014 at 2:12 pm
Hi Nick,
Please take a look at Mandrill app:
https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/
They help with authenticating emails so that they are not flagged as SPAM or Junk Mail. Mandrill also offers a free tier up to 12,000 emails per month.
—
Lorenzo
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Nick Rodinelli
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December 16, 2014 at 6:55 am
Hi Lorenzo,
I’ve installed the Mandrill plugin and the emails are now being sent out. Unfortunately they’re being flagged as spam and moved to those folders. Is there any way around this?
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Josh
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December 16, 2014 at 9:05 am
Hi there,
There are some explanations on why your emails are getting flagged as spam in this article:
http://help.mandrill.com/entries/23317558-Why-are-my-emails-going-into-recipients-spam-folders-
Along with that, there are some tips that you can apply to help ensure your emails do not get flagged as spam here:
http://kb.mailchimp.com/delivery/spam-filters/about-spam-filters
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