|
Robert White
|
December 11, 2014 at 8:16 am
I am using version 3.1.35.1.P
I have had a intermittant problem where I send out emails invoice through Event Espresso and although I get the message “Invoice sent” the email does not arrive,
I have used EV for a year with no problem but over the last month this problme became intermittent, it stopped for a few hour, then was ok for a few weeks, it has now been down for the past 24 hours, nobody get email confirmation on bookings and when I send out payment receive notice or invoice they do not arrive
|
|
Lorenzo Orlando Caum
|
December 11, 2014 at 8:36 am
Hi Robert, please backup your site and update to the current version of Event Espresso 3. You can view changes since your version here:
https://eventespresso.com/wiki/change-log/
Then please setup a transactional email service like Mandrill or Postmark App:
https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/
—
Lorenzo
|
|
Robert White
|
December 12, 2014 at 5:40 am
Hi Lorenzo,
How easy is it to upgrade, Ihave a lost of customization work done to EV will I lose all that? will I have to recustomise the new version?
Robert
|
|
Dean
|
December 12, 2014 at 5:47 am
Hi Robert,
It depends on how the plugin was customised.
It the files were directly altered in the plugin folder, then yes those changes will be lost on updates.
If the template files were copied wp-content/uploads/espresso/templates and then altered there, then these will not be lost, but may need to be updated.
If the modifications were done by hooks and filters these will not be lost as they are usually in a separate plugin or functions file. They might need to be checked to make sure the hooks/filters haven’t been changed/removed (unlikely but possible).
|
