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Checkout page not working

Posted: April 13, 2017 at 5:31 am

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Angelo Musch

April 13, 2017 at 5:31 am

Hi guys, here I am again,

I’m having trouble with the Multiple Event Registration Add-on (I think). When my customers are trying to purchase tickets for an event, when this add-on is turned on, the event cart isn’t showing any tickets. Plus the fact that the Checkout-page is completely blanc – isn’t showing any information.
Everything works fine when I don’t have the Multiple Event Registration Add-on activated.

Can you please help me?

Hope to hear from you soon :).

Kind regards,

Angelo Musch


Josh

  • Support Staff

April 13, 2017 at 7:40 am

Hi Angelo,

You can activate Debug mode to find out what’s causing the completely blank screen:

https://eventespresso.com/wiki/troubleshooting-event-espresso/#wsod

Also, it will help if you can rule out a theme/plugin/JavaScript conflict on your site:

https://eventespresso.com/wiki/troubleshooting-checklist/

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