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Billing Issue New Help ASAP

Posted: May 18, 2023 at 9:41 pm


cpr class today

May 18, 2023 at 9:41 pm

Hi Team,

I just got an email that my event espresso is cancelled. I never got a reminder that I need it to pay. I always have for many years. And now the system wont let me pay.

Can I get some help ASAP.

Thank you


cpr class today

May 18, 2023 at 10:00 pm

This reply has been marked as private.


Tony

  • Support Staff

May 19, 2023 at 4:35 am

Hi there,

I don’t often deal with account issues (I focus on support rather than sales/accounts) so I’ve asked our sales team to investigate what is happening and someone will contact you when available due to timezones.

What I can say is not to panic or stress over your account right now, we aren’t in the business of pushing you out due to a simple account issue, it’s just not how we roll 🙂

Our sales team will get you fixed up shortly but in the meantime, if you have any issues just let me know via here or support[at]eventespresso.com


Garth

  • Support Staff

May 19, 2023 at 9:34 am

I replied to your email


cpr class today

May 31, 2023 at 11:13 am

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