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User Integration – [MY_ESPRESSO_EVENTS] Links Disabled?

Posted: May 31, 2017 at 5:08 pm


afermtools

May 31, 2017 at 5:08 pm

Hello,

We’ve got the [MY_ESPRESSO_EVENTS] shortcode from the User Integration addon running on a page on a client site. As currently configured, the shortcode renders the events the user is signed up for, with the links going to the site pages for those events.

The client wants the page to provide links to the user’s invoices/receipts in and direct links to tickets as well if possible. The links

Resend registration notification.
Make a payment
View Receipt
View Invoice

do render are disabled out for some reason, it’s not obvious from the documentation why they would be, or how to get them working. We haven’t edited the template.

Poking around on the Support Forum, I found this thread:

https://eventespresso.com/topic/problem-with-resend-ticket-notice/

but that doesn’t appear to be the issue. In Event Espresso –> Messages:

Ticket recipient is set to: Recipients: Registrant
Ticket Notice recipient is set to: Primary Registrant | Registrant

Help is appreciated.

Thanks.


Tony

  • Support Staff

May 31, 2017 at 6:11 pm

Can you post a screenshot of what you currently see for the My Events section please?

http://eventespresso.com/wiki/troubleshooting-checklist/#screenshots

If should look something like this – http://take.ms/QDetu

Then within each section, like this – http://take.ms/i5hZr


afermtools

May 31, 2017 at 10:13 pm

Here you go: https://www.aferm.org/wp-content/uploads/2017/06/My_Events_Registrations_Screenshot.jpg


Tony

  • Support Staff

June 1, 2017 at 2:39 am

I can’t see any of the links within that screenshot, but the output looks as expected.

It may be easier if I can log in and take a look at the example above, would that be ok?

To send temporary login details you can use this form: https://eventespresso.com/send-login-details/


Tony

  • Support Staff

June 2, 2017 at 5:13 am

Hi there,

I logged in using the details you sent and you have some CSS within your themes style.css file that is hiding the dashicons – http://take.ms/HPaqL

Disabling that CSS I can view the links which all work as expected – http://take.ms/nXyCi

If you remove that CSS from the theme and retest does it work for you?


afermtools

June 5, 2017 at 8:54 pm

Tony, thanks for your support on this – editing the CSS did the trick on exposing access.

The client is asking for one more thing however, and I can start this in a new thread if need be. Is there any way to edit the output of the [MY_ESPRESSO_EVENTS] shortcode – the template that gets called, or to use a different existing EE4 shortcode, to enable users to actually view and print their tickets right from the site? I think part of the concern is to cover situations where a user might have forgotten or lost their ticket on the way to the event and wants to be able to present it for scan on their device.

It’s not a mission critical request, but the client has mentioned it – if there’s a way to do it, that would be great.

Thanks.


Tony

  • Support Staff

June 6, 2017 at 3:03 am

Yes, you can edit the output of [ESPRESSO_MY_EVENTS] using templates

Within the EE4 User Integration add-on is a ‘templates’ directory which contains all of the templates used for the output, you can copy the template you’d like to edit and place a copy within your themes root directory, EE will use that custom version of the template in place of the original.

However, you don’t need to do that for what you are requesting. I have previously created a function you can use to add the ticket to the actions output, which is available here:

https://gist.github.com/Pebblo/e56f98451d1aa0964717

That’s set up as a plugin you can download and manually install, or better yet create a Custom Functions Plugin and add any custom functions to that (include the functions from the above gist)


afermtools

June 6, 2017 at 1:23 pm

Tony,

Thanks again for all your support! I implemented the code gist from your last post and so far it appears to be working perfectly.

Thanks!


Tony

  • Support Staff

June 6, 2017 at 3:45 pm

Great, I’m glad it works well for you.

The support post ‘User Integration – [MY_ESPRESSO_EVENTS] Links Disabled?’ is closed to new replies.

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Status: closed

Updated by  Tony 1 year, 11 months ago ago

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