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URGENT! Please help! Is there any way to restore the previous version of EE4?

Posted: November 17, 2015 at 7:45 pm


Melissa Walters

November 17, 2015 at 7:45 pm

Since the last update, the following has happened.

1. The ticket selector has disappeared. – I’ve tried several of the suggestions listed in the Support Forum and none have worked to restore the selector.
2. The calendar has disappeared from the side of the event page, while it stays up on all other pages within the website.
3. The Events page now reports like a blog rather than a table.

Following are links to our website and one of our events.

FutureTaxLeaders.com

http://www.futuretaxleaders.com/events/ftl-denver-table-dhote-november-2015/

Thanks!


Melissa Walters

November 17, 2015 at 7:45 pm

Original thread – http://eventespresso.com/topic/split-urgent-last-update-has-made-ticket-selector-vanish/

I just updated to 4.8.24.p and all other updates that came through today and have since lost (i) the ticket selector, (ii) the calendar on EE pages, and (iii) the event table in the registration page. I haven’t found a way to fix. Any suggestions? Please help!


Melissa Walters

November 17, 2015 at 8:12 pm

Edit original thread – http://eventespresso.com/topic/tickets-vanished-after-updating-plugin/

I’ve tried this and it didn’t resolve the issue. Following is an example. Any suggestions?

http://www.futuretaxleaders.com/events/ftl-denver-table-dhote-november-2015/


Tony

  • Support Staff

November 18, 2015 at 5:38 am

Hi Melissa,

I’ve merged all of your replies into this single thread so that we can work through your issue here, its best to create a single thread an link to any others that you have either tried suggestions from or have a similar issue to, otherwise we’ll end up with multiple replies across multiple different threads.

Can you edit this event:

http://www.futuretaxleaders.com/events/ftl-denver-table-dhote-november-2015/

Within the event editor is there anything within the exceprt section? – http://take.ms/K3Izl

If not can you add something to that field (it doesn’t matter what for now, just ‘test’ will do), does the event then display?

Have you modified the templates for EE posts and uploaded them to your theme at all?

The support post ‘URGENT! Please help! Is there any way to restore the previous version of EE4?’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Tony 4 years ago ago

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