Tickets vanished after updating plugin

Posted: November 17, 2015 at 10:29 am

November 17, 2015 at 10:29 am

Hi,

After updating the plugin today I notice that for all events where spaces remain there is no way for people to buy tickets. I have 3 events that have available tickets and none of these have the option to buy a ticket since the update. The event still exists within event espresso and I can view other tickets purchased for these events so far. I can also clearly see that some tickets remain and the fact that the event has a register link would indicate that tickets are available.

So what’s happened since this update? How come I cannot see tickets? Example of such a page is:

http://londonadventuregroup.org/events/dorset-jurassic-coast-walking-weekend/

Thanks
Gary

Josh

Support Staff

November 17, 2015 at 11:23 am

Hi Gary,

This looks like a plugin conflict, can you go to Event Espresso > Events > Templates and set the Use Custom Display Order? setting for the Single Event Pages to Yes? Once you have that set, you can check to see if the tickets appear again, and you can arrange the order of the single event page elements.

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Tickets vanished after updating plugin

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