Support

Home › Forums › Event Espresso Premium › Unable to Locate Support License Key

Unable to Locate Support License Key

Posted: March 27, 2014 at 7:51 am


bellaworks

March 27, 2014 at 7:51 am

After paying for a Developer’s License, I did not receive an email with a Support License Key. Could someone please assist me in retrieving that?
Thank you!


Tony

  • Support Staff

    •

March 27, 2014 at 7:56 am

Hi Laura,

You license keys are available through your account page.

You can also manually download Event Espresso from that page. We have some documentation on understanding your account page, available here:

https://eventespresso.com/wiki/understanding-your-account/

Does that help?


bellaworks

March 27, 2014 at 8:38 am

Thanks Tony. I have several license keys listed, (for multiple uses under my development license, I suppose). I should be able to use any of the ones marked “Not Active” however, upon entering this key on the General Settings page of EE, I’m still getting the message that says my Site License Key has not been set.


bellaworks

March 27, 2014 at 8:40 am

Nevermind! Just tried again and it worked. Thank you!

The support post ‘Unable to Locate Support License Key’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  bellaworks 10 years, 1 month ago ago

Topic Tags

Notifications

This topic is: resolved
Event Espresso