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Thank You Page Does Not Have Paypal Payment Confirmation and Calendar Question

Posted: March 19, 2014 at 5:17 am


Mutiara Hobbs

March 19, 2014 at 5:17 am

Hi,

I wonder why my Thank You page does not get updated with the Paypal Payment Confirmation info after a customer makes the payment? Can you please help?
The event registrant list is update indicating that my customer has paid and the customer gets the payment confirmation email. It’s just the Thank You page that does not get updated.
Here’s the link to the my thank you page:
http://thepaintfactorymn.com/thank-you/ (currently it’s showing a blank page, which it should be, right?)

Also, I have a question about the calendar. Is there a way for my customer to go back to whatever month that has the event he/she’s interested in after they click and go to that event registration page? For example, if my customer is interested to see an event in May 2014 and click on that event on the May 2014 calendar, is it possible for he/she to hit the back button and taken to the May 2014 calendar instead of back to the March 2014 calendar?
Here’s the link to my calendar page:
http://thepaintfactorymn.com/calendar/

Thank you!
Mutiara

Install Info:
– WordPress ver 3.8.1
– EE ver 3.1.36.4.P
– Upgraded install of EE


Tony

  • Support Staff

March 19, 2014 at 6:28 am

Hi Mutiara,

I wonder why my Thank You page does not get updated with the Paypal Payment Confirmation info after a customer makes the payment? Can you please help?

Does this happen for every registration?

Just to confirm the user is shown the thank-you page with an incomplete/pending payment status, but their actual registration shows as complete?

Regarding the Calendar question, it is not included within the functionality of the Calendar at this time and would require some custom development to make it work.

I will add this feature to our internal feature request list for consideration in future versions of Event Espresso. If you need this functionality quickly I would recommend contacting one of our Event Espresso Pros available here:

https://eventespresso.com/developers/event-espresso-pros/

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