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Surcharge is not included in the Ticket Price Breakdown

Posted: August 13, 2014 at 7:20 pm

Nicki Vasquez

August 13, 2014 at 7:20 pm


My surcharge of $2.50 is not showing up in my details of the price breakdown, however it is just adding into the total price of the ticket. The Total price of the ticket and the total ticket price in the details section of the price breakdown is different. Please see:

Any help would be greatly appreciated!!


August 14, 2014 at 4:57 am

Hi Nicki,

There’s a bug where flat fee surcharges and discounts are not showing up, it is currently in the process of being fixed. It will be included in the next hotfix release.

Nicki Vasquez

August 14, 2014 at 8:45 am

Ok, do you know when to expect that fix? I will just use the percentages for now…but is there any way to make the main ticket price show the base price with out all the fees? For instance if my tickets at $10, I want them to show $10…not $11.86 (plus the surcharge and tax). Is that possible?

Sidney Harrell

August 14, 2014 at 3:19 pm

I have a fix for you to show the base price without the fees.
First, copy the file modules/ticket_selector/templates/ticket_selector_chart.template.php into your theme’s folder. Then open up the copy in your theme’s folder and change line 42 to:

$ticket_price = apply_filters( 'FHEE__ticket_selector_chart_template__ticket_price', $ticket_price, $ticket );

Then you will need to add the following custom code. (see


  • Support Staff

September 11, 2014 at 1:56 pm

Hi Nicki,

A little follow-up on this: Event Espresso 4.4.0.p was released today and includes a fix for the issue you reported here. We also added Sidney’s hook modification, which makes the customization to the ticket price display much easier:

The support post ‘Surcharge is not included in the Ticket Price Breakdown’ is closed to new replies.

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Updated by  Josh 5 years ago ago

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