Support

Home Forums Event Espresso Premium Slow Registration Form / Invoice Button

Slow Registration Form / Invoice Button

Posted: May 22, 2017 at 1:58 pm


KTM

May 22, 2017 at 1:58 pm

Hello,

I Have the same problem as described in this thread https://eventespresso.com/topic/slow-registration-form-button/

– the button to change from registration form to invoice or to print the pdf is extremely slow.

I increased the php memory limit in the wp-config as suggested to 96M and the server limit 256M. It does not help.

Any ideas??

Here the link to the test event and form:
https://www.kochfabrikkoeln.de/veranstaltungen/neuer-test/


Josh

  • Support Staff

May 22, 2017 at 2:24 pm

The /neuer-test/ page is also very slow to load up. If you temporarily deactivate all other plugins does the page load up quickly?


KTM

May 22, 2017 at 11:38 pm

Hello Josh,

thanks for your message –i deactivated all other plugins temporarily and tested: Still very very slow.
Do you have any other ideas?


Josh

  • Support Staff

May 23, 2017 at 5:45 am

You can try going to phpmyadmin from your hosting account’s control panel and repairing the database tables. Otherwise you can check with your host to see if they can find the cause of the slowness. If their response is “It’s a plugin issue” you can ask them why it’s not slow here.

The support post ‘Slow Registration Form / Invoice Button’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso