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site not sending automatic emails

Posted: November 29, 2015 at 4:25 pm


Smart Robbie

November 29, 2015 at 4:25 pm

Hi, my site isn’t sending automatic emails. I have EE4 with all plugins. I think it is due to the STMP issue as we run emails via google not with the hosting provider. I have tried loading a plugin but not getting anywhere with that plugin.

do you have any suggestions on how to make this work as this is one of the main reasons I got the plugin is for the automated email replies.

if I link it to mailchimp will mailchimp send out the auto replies or is that only for keeping a list?

Thanks!


Tony

  • Support Staff

November 30, 2015 at 3:42 am

Hi there,

MailChimp is for creating lists and sending newsletter type campaigns.

Are regular WP emails being sent such as password resets or user confirmation emails?

We recommend using a transactional email server such as Mandill (from the same people who created MailChimp) or PostMark. These allow you to send all of your emails through their servers (similar to what you are doing now but with more reporting)

We have more information on these services here:

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/

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