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NOBTA
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February 9, 2015 at 8:55 pm
EE3 – nobta.com I duplicated an event and registration is now open for our 2nd event. Some registrars are receiving this message “Sorry there was a security error and your registration was not saved” but some aren’t. What can I do to correct this. I have some very frustrated registrars.
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Garth
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February 9, 2015 at 10:29 pm
Is this the duplicated event where they receive this message? http://www.nobta.com/sample-page/event-registration?ee=10
Have you noticed if they are buying some of the extras, or several extras?
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NOBTA
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February 10, 2015 at 8:41 am
This is a duplicated event. They are not doing anything different than when they registered for the first event which is closed now.
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Tony
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February 10, 2015 at 8:57 am
‘Security Errors’ like those are cause by caching.
The error message is displayed when a nonce check fails, this happens when a page is cached, it will work for X amount of hours (or days) then the nonce expires.
You’ll need to set WP-Super-Cache to exclude the Event Espresso core pages, you can find more info here:
https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/
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NOBTA
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February 10, 2015 at 9:01 am
I thought I had did this already. I will check it again.
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Tony
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February 10, 2015 at 9:04 am
If you look within the page source and then scroll to the bottom of the page you’ll find something like this – http://take.ms/ebhOb
That means that page is still caching.
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NOBTA
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February 10, 2015 at 9:31 am
Here are the strings. It is still caching
wp-.*\.php
index\.php
/event-registration/
/thank-you/
/registraton-cancelled/
/transactions/
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Tony
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February 10, 2015 at 9:34 am
Hi,
You do not have a trailing slash on your event registration page.
nobta.com/sample-page/event-registration?ee=10
You can add this string to you list above:
/event-registration
Which should then exclude those pages.
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NOBTA
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February 10, 2015 at 9:43 am
YEAH!!!! That worked! Just to clarify. /event-registration/ is different then /event-registation. Did I have to add /event-registration because I have two different registration pages?
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Tony
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February 10, 2015 at 9:51 am
The caching plugin looks for matching strings within the URL.
Each string is on is own line.
So say you have this url:
example.com/event-registration/?ee=123
The string ‘/event-registration/’ matches and any child pages should also not be cached (as that string would still be within the URL)
However that does not catch:
example.com/event-registration
As the trailing slash is missing.
It is also likely that ‘/event-registration’ would also prevent /event-registration/’ pages from caching also.
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NOBTA
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February 10, 2015 at 10:00 am
Thank you for this clarification.
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