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Scan Bar- or QR Code with different apps fail

Posted: March 30, 2016 at 5:41 am

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Wonderful2016

March 30, 2016 at 5:41 am

We test our Printable Ticket with both, QR- and Barcode with different apps, all do not give back a valid code given from system.
http://wonderfulevents.org/?ee=ee-txn-tickets-url&token=1-f4d4c4ef2632beda02b281b87683bc04


Tony

  • Support Staff

March 30, 2016 at 5:57 am

Hi,

From the ticket you have linked if I scan the QR using the barcode scanner keyboard app I see the full reg code.

If I scan the barcode I see the short reg code.

Both codes appear to be valid.

Are you scanning the qr/barcode and using the value within the barcode scanner add-on to lookup the attendee?


Wonderful2016

March 30, 2016 at 6:01 am

Not yet, we just awaited the text-code given on the ticket, as we got a long different amount of numbers.
But we have to prepare for Doormanagement….


Tony

  • Support Staff

March 30, 2016 at 6:07 am

Then can you please explain what you mean by the barcode is invalid?

The QR/Barcode holds a registration id for reference that can be used to pull in the information for the registration. This then allows you to check in the registration using the Barcode scanner add-on.

Take a look at the video here for an example:

https://eventespresso.com/wiki/how-to-use-a-mobile-device-to-scan-ee4-tickets/

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