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registration problem

Posted: May 9, 2013 at 1:06 pm


Dale Harrison

May 9, 2013 at 1:06 pm

Hello, I am having a problem with the registration. When someone selects an event as the next screen prompts them to enter their info such as name address and so on, when you hit the submit button the page goes blank and you are not taken to the payment page? can you please check it out and let me know what the issue is.. here is a link to the registration page

http://thedriversadvantage.com/about/event_mainegistration/?ee=11


Josh

  • Support Staff

    •

May 9, 2013 at 1:30 pm

It may be throwing a PHP error, or the server is running low on memory. If you go into the wp-config.php file you can turn debugging on and increase the memory, either will help you toward a solution. There are more details in this guide that may help:

https://eventespresso.com/wiki/troubleshooting-event-espresso/#wsod

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Updated by  Josh 10 years, 12 months ago ago

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