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Registration Notification

Posted: June 27, 2017 at 1:09 pm


PharmicaMatt

June 27, 2017 at 1:09 pm

The event admin is not receiving registration notifications for those registering for a meeting. I have looked through some of the forums on this matter and have tried some of the solutions, but nothing is working.


Josh

  • Support Staff

June 27, 2017 at 2:11 pm

Did you check to see if the emails are logged as sent by installing the email log plugin? If the emails are logged as sent, and they’re not in the event admin’s email account spam folder, then it’s an issue with the mail server. In which case your solution will be to use a transactional email service:

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/

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