Home Forums Event Espresso Premium Registration Form –> Turn Off = Description Turns Off????

Registration Form –> Turn Off = Description Turns Off????

Posted: August 15, 2014 at 7:29 am

Jeff Calaway

August 15, 2014 at 7:29 am

Hey guys,

I’m having a bizarre issue with my events. Whenever I opt to turn my registration form off on an event, the description of my event disappears—the form still appearing. I renewed our license recently. Not sure if the “automatic” update has updated the plugin… Any help appreciated! Thank you!

Support Information:
> WP: v3.6.1
> Event Espresso: v3.1.35.1.P
> Plugin has been installed awhile back
> Registration:


  • Support Staff

August 15, 2014 at 11:42 am

Hi Jeff,

I notice on your site you have registration_page.php and registration_page_display.php within wp-content/uploads/espresso/templates/

If you temporarily rename the templates directory to something else (say templates-temp) and retry does the same happen?

Lorenzo Orlando Caum

  • Support Staff

August 15, 2014 at 11:44 am

Hi Jeff,

These templates are showing as been customized:

<--Event Espresso Template Files:
File: /registration_page.php
File: /event_list_display.php
File: /widget.php
File: /registration_page_display.php
File: /event_list.php

Could you temporarily rename the uploads/espresso/templates folder to see if the issue goes away?

Also, please do backup and update to the current software.


Jeff Calaway

August 18, 2014 at 7:49 am

Thank you guys! You were right. It was the custom template files that were causing the issue.


  • Support Staff

August 18, 2014 at 8:55 am

HI Jeff,

Thanks for letting us know 🙂

You can either update the current custom templates to include any new functionality from the default templates, or remove those custom templates and use the default ones.

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Status: closed

Updated by  Tony 5 years, 10 months ago ago

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