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Registration email notifications stopped working

Posted: July 10, 2014 at 1:04 pm


Pam Woolridge

July 10, 2014 at 1:04 pm

Hi I’m using WordPress verion 3.9.1, Event Espresso 4.2.7, site is online & registration page is http://www.generalburnstennis.ca/register/.

I am no longer receiving registration emails when someone registers. I have also tried to click on the ‘Resend Registration Details’ button, but it’s also not resending that way. I’ve testing with about 4 different email addresses, and checked the junk mail as well. Has this happened to anyone else? Anyone know how to potentially fix this?

FYI, This issue was happening prior to updating to the latest WordPress & EE versions. Now updated the issue is still there, no idea how to get the notifications working again.


Lorenzo Orlando Caum

  • Support Staff

    •

July 10, 2014 at 3:38 pm

Hi Julie,

There may be an issue with your mail settings on the server. Try using a transactional email service like Mandrill or Postmark app:

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/

—
Lorenzo

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Status: closed

Updated by  Lorenzo Orlando Caum 9 years, 10 months ago ago

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