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Registration Details Email Not Sent

Posted: November 20, 2014 at 9:59 am


steeleb88

November 20, 2014 at 9:59 am

So recently I discovered that registration details are not being sent to the admin email when someone registers. I have the email set under General Settings, but only the payment verification from PayPal comes through, not the Registration Details from Event Espresso. Is there somewhere in the DB I can make sure this is set?


Lorenzo Orlando Caum

  • Support Staff

    •

November 20, 2014 at 10:22 am

Hi,

Are you on the current version of Event Espresso 3 or the current version of Event Espresso 4?

Try dropping in an alternative email address, saving, and re-testing. If it works, then setup Mandrill or Postmark App.

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/

Be sure to restore your original email after testing.

—
Lorenzo


steeleb88

November 20, 2014 at 11:15 am

I’m no EE4, the latest version. I’ll give that a shot.


steeleb88

November 20, 2014 at 11:18 am

Pardon me, on, not no*


Lorenzo Orlando Caum

  • Support Staff

    •

November 20, 2014 at 9:05 pm

Thanks. Let us know if this helps.

—
Lorenzo

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Lorenzo Orlando Caum 9 years, 6 months ago ago

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