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I set up Event Espresso for an event and was monitoring the registrant list as it came in. Everything was fine with the data for nearly a month until just recently. I went in to make manual payment received adjustment on one of my registrants and then found that their data had been overwritten with the data of another registrant. Then I discovered that my first 17 registrants’ information had been overwritten with the same information. Any insight into this bug? They all have different transaction IDs and I have not made any changes to the code or even the registration form. Also, aggravating is that I went in to try to manually fix the data of one of my registrants and it accepted the changes. Then when I went in to reverify the information, I found that the information had been applied to another registrant that registered after him. On the view Attendees listing, the correct name of the registrant appears. However, when you open their details, the wrong person’s information shows up. I also need my licence key reset again. I’m starting to get a bit annoyed as it’s already been reset twice and I keep getting the “You have the correct Site License Key for Espresso Calendar but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.” message.
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The support post ‘Registrant Data Overwritten’ is closed to new replies.
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