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Lorellee Colley
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September 7, 2015 at 9:28 am
Hi,
We have installed the mailchimp addon in our site. And also setup and integrated the mailchimp list with the events. But we are facing the some issues with confirmation emails.
when any users register and paid for the events then they are receiving the confirmation email from mailchimp and if they confirm then they are adding in the list and received the thankyou emails. So We want to do disable the confirmation email and then they can receive the thankyou/followup emails after register and paid for the events. Please resolve this isssue.
Thanks
Lorellee
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Tony
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September 7, 2015 at 2:03 pm
Hi Lorellee,
I’m sorry but I’m not sure I understand.
Do you want to skip the double opt in emails send by MailChimp?
Are your registrants receiving emails from your site when registering onto the event (confirmation, ticket, payment emails etc)?
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Lorellee Colley
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September 7, 2015 at 7:26 pm
Hi Tony,
Yes, i want to skip the double opt in emails of mailchimp. when our users register for the event then they are receiving the confirmation email. So Please confirm me how do we can disable the double optin emails. Also i have tried with mailchimp lists/forms but not able to disable the double optin in the mailchimp. Please resolve this issue.
Thanks
Lorellee
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Tony
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September 8, 2015 at 5:12 am
If you go to Event Espresso -> MailChimp.
You can disable the double opt-in emails from there – http://take.ms/aQ8Hi
However please read this article on why you leave the double opt-in emails enabled:
http://kb.mailchimp.com/lists/signup-forms/the-double-opt-in-process
Ultimately its your choice to disable them, but generally its recommended not to.
Hope that helps 🙂
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Lorellee Colley
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September 11, 2015 at 12:12 am
Hi Tony,
I am not able to find the mailchimp api options (double optin) under the API Settings. the only one option – mailchimp api key is showing under the Mailchimp Integration Settings.
Thanks
Lorellee
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Tony
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September 11, 2015 at 2:34 am
Ah apologies, I incorrectly assumed you were using EE4.
With the EE3 MailChimp Add-on there is no option, it needs to be done by modifying the EE3 MailChimp Add-on.
Are you using the latest version of the MailChimp Add-on?
If you go to Dashboard -> Plugins.
Find the EE3 MailChimp Add-on and see what version number is shown.
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Lorellee Colley
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September 11, 2015 at 5:36 pm
Hi Tony,
I have checked in the plugins and showing the Event Espresso – MailChimp Integration (Version 1.2).
Thanks
Lorellee
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Tony
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September 14, 2015 at 3:16 am
Ok, there is a small modification to one of the files that needs to be made to disabled the double_optin calls.
Within /wp-content/plugins/epsresso-mailchimp/MCAPI.class.php line 1567 is this:
function listSubscribe($id, $email_address, $merge_vars=NULL, $email_type='html', $double_optin=true, $update_existing=false, $replace_interests=true, $send_welcome=false) {
Which needs to be changed to this:
function listSubscribe($id, $email_address, $merge_vars=NULL, $email_type='html', $double_optin=false, $update_existing=false, $replace_interests=true, $send_welcome=false) {
Notice $double_optin=false disabled the double opt in emails.
Or using FTP you can replace the current file you have with this – http://take.ms/79rDu
Which already has that modification.
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Lorellee Colley
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September 15, 2015 at 12:35 am
Hi Tony,
We have done the changes in the php file as per your instructions. Now it is properly working. Thank you for your support.
Thanks
Lorellee
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Tony
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September 15, 2015 at 12:59 am
You’re most welcome, Lorelle.
I’ll mark this thread resolved, have a great day 🙂
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