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Question Group when logged in

Posted: September 3, 2014 at 2:34 pm


Dovid Altein

September 3, 2014 at 2:34 pm

Additional Questions on the registration form are only showing when logged in. Any ideas as to why this is happening?

Is there a setting that I am missing?

It worked well on my first site. But on this site (2) its not working.

Thanks


Lorenzo Orlando Caum

  • Support Staff

September 3, 2014 at 2:46 pm

Hello,

Event Espresso doesn’t have a setting to show questions to only logged in members. Questions which are part of question groups are enabled or disable on a per-event basis.

Are you running the latest version of your Event Espresso software — either EE3 or EE4?

Also, what happens when you register via an alternative web browser?


Lorenzo


Dovid Altein

September 3, 2014 at 3:00 pm

EE3 ver 3.1.30
I tried in IE, chrome, firefox
Event link using shortcode on page
https://events2.creativesls.com/chabad-of-ga-mega-challah/

Just checked, it only works if I use this url
https://events2.creativesls.com/event-registration/?ee=1


Lorenzo Orlando Caum

  • Support Staff

September 3, 2014 at 3:16 pm

The same questions are showing on both pages although the styling appears different on the pretty URL version.

What questions are missing? Can you copy and paste a couple of them so I can check?


Lorenzo


Dovid Altein

September 3, 2014 at 3:36 pm

Its now showing on my screen as well.
Not sure why it was not there before. Maybe a cache issue.


Lorenzo Orlando Caum

  • Support Staff

September 3, 2014 at 4:03 pm

Setup no-cache rules for your Event Espresso pages:

https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/


Lorenzo

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