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QR CODES dont register on iphone or android

Posted: March 1, 2016 at 3:41 am


pixeltron

March 1, 2016 at 3:41 am

Hi Guys is there a particular qrcode reader needed to make the QR CODES work?

Thanks
Josh


Tony

  • Support Staff

March 1, 2016 at 5:23 am

Hi Josh,

No, the QR Codes are standard so it should be possible to read them with any reader capable of reading QR’s.

What are you using currently?


pixeltron

March 3, 2016 at 5:31 am

Hi Tony
Thanks
im using a android qr code reader a standard qr reader for android , my colleague also user his iphone with the same issue we both just get a random link.

Thanks
Josh


Tony

  • Support Staff

March 3, 2016 at 5:40 am

So the QR/barcode does actually read it just not what you are expecting?

The barcode does not continue a direct link to check in the attnedee, you need to use the EE Barcode scanner add-on:

https://eventespresso.com/wiki/barcode-scanner-add-on/

Take a look here for an example of checking in users with a barcode scanning mobile app:

https://eventespresso.com/wiki/how-to-use-a-mobile-device-to-scan-ee4-tickets/

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