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VetDynamics
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March 2, 2017 at 7:19 am
Hi,
Had a ticket with you guys re this already:
https://eventespresso.com/topic/setting-keeps-resetting-itself/
Done what the ticket said but this still keeps resetting itself! I need to fix this ASAP. Can you help me understand why it is not working.
This is the code I am using:
http://pastebin.com/raw/ggeZeiBD
File location: /public_html/wp-content/plugins/promotions/
File is called: promotions-customizations.php
Many thanks,
Katie
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Josh
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March 2, 2017 at 7:44 am
Hi Katie,
Did you activate your Site plugin for Promotions?
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VetDynamics
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March 2, 2017 at 7:52 am
We are currently using Promotions on the site, is that what you mean?
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Tony
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March 2, 2017 at 10:25 am
Josh is referring to your custom functions plugin you linked to above, as in double check that you have that custom functions plugin activated on the site?
With that filter returning true the option in settings should always show Yes, even if you try to set it to No. So it sounds like the above code isn’t running on the site.
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VetDynamics
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March 3, 2017 at 1:39 am
I can see it running here: Plugins> Editor >
https://i.imgsafe.org/92baf3aff6.png
Above settings and code can be found on link.
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Tony
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March 3, 2017 at 3:53 am
That dropdown doesn’t mean the plugin is activate, it just means the plugin is installed on the site. So the plugins files are on the server but that plugin is not ‘active’, see here – http://take.ms/6TTcj
Go to Dashboard -> Plugins.
Find the ‘Site Plugin for Promotions’ plugin and click to activate it using the link just below the plugin name.
That activates the plugin and tells WordPress to load whatever code is within it.
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