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Paypal fail to submit transaction

Posted: November 17, 2012 at 8:00 am


Ben

November 17, 2012 at 8:00 am

I’m desperately trying to get paypal resolved. The process of taking $5 off me for VIP with paypal was a delight, but that’s exactly the type of experience that I am trying to get. The error after a successful payment through paypal is – “Information from this secure page will be submitted to a page that is not secure on http://www.societyofanaesthetistsinradiology.org. Submitting sensitive information is strongly discouraged.” These are requirement results PHP Your version 5.2.6-1+lenny13 PASS PHP memory 64M PASS Max Upload Size 32M PASS Current PHP memory usage 37.37 MB PHP Info View your server configuration details. Error Reporting Debug Bar Found! WP_DEBUG is set to true in your wp-conrig.php file which displays verbose errors to the page. However, you’re throwing all of these extra errors, warnings and notices to your admin bar with Debug Bar. Sweet! You’re all set. Just make sure you don’t deactivate Debug Bar while WP_DEBUG is true on your live site. MySQL Your version 5.0.51a-24+lenny5-log WARNING The recommended version of MySQL is 5.5 or higher. WordPress Your version 3.4.2 PASS Theme Medica Child PASS Server environment Server type Apache cURL Found! PASS Recommended Apache Modules Not Found! WARNING Some recommended Apache modules appear to be missing from your installation. This may be because of your PHP configuration or because they have not been enabled in your Apache configuration. While this may not cause any obvious errors, some features may not work correctly. Please contact your webhost about activating additional Apache modules or upgrading Apache. Apache function apache_get_modules() not found! This is most likely due to your PHP version or your PHP configuration. This function is used by the requirements check plugin to identify what Apache modules are enabled and, if not found will result in warning messages having to do with your server configuration. Please contact your webhost if you are concerned and ask them if it is possible to run PHP as an Apache module rather than CGI. Click here for more information about apache_get_modules() Apache security Not found! WARNING Your site may be vulnerable to spam registrations without the Apache module mod_security active on your server. We recommend enabling reCAPTCHA on the Event Espresso General Settings page to avoid spam registrations. .htaccess file Not Found! RECOMMENDED You do not appear to have an .htaccess file or mod_rewrite is not enabled. This is not a problem per se, but it means you cannot use WordPress’ “Pretty Permalinks”. What are “pretty” permalinks? Requirements Check version 0.7.8r48 I have my Auto return page on paypal to – ON – with the full URL for the ‘Thank you’ page. I’m using the special ‘TXN’ Template on the transactions page. My SSL is – Secure address https://www-ssl.com/societyofanaesthetistsinradiology.org/ Maps to http://www.societyofanaesthetistsinradiology.org/ What am I doing wrong?


Josh

  • Support Staff

November 17, 2012 at 11:04 am

Hi there,

Issues with the PayPal gateway can usually be resolved by working through the checklist we’ve prepared in this guide:
https://eventespresso.com/wiki/troubleshooting-event-espresso/#gateways

To address the insecure content error, you can install an SSL certificate on your domain. Please check with your hosting provider on how to obtain this. Once you have an SSL certification installed, you can set the PayPal gateway setting in Event Espresso>Payment settings>Paypal to Force HTTPS on Return URL.


Ben

November 19, 2012 at 6:50 am

Hi Josh,

Are you saying that even though I’m only on Paypal Standard, and the transaction is done within Paypal, which doesn’t require an SSL. I am still going to need an SSL for the transaction to complete?

Thanks.


Josh

  • Support Staff

November 19, 2012 at 9:00 am

Hi there,

You do not need an SSL certificate for the transaction to complete. You will need an SSL certificate in order to address the “Information from this secure page will be submitted to a page that is not secure on http://www.societyofanaesthetistsinradiology.org. Submitting sensitive information is strongly discouraged.” error.


Ben

November 19, 2012 at 11:12 am

Thanks Josh,

So if I get an SSL certificate, can it be a shared one? And can it cover the whole domain?
e.g.
Secure address

https://www-ssl.com/societyofanaesthetistsinradiology.org/

Maps to
http://www.societyofanaesthetistsinradiology.org/

Do I just then make the ‘thank you’ page with the SSL Ticked?


Josh

  • Support Staff

November 19, 2012 at 2:00 pm

From what I remember, it cannot be a shared certificate.

You can get a free SSL certificate from startssl.com

Once that’s installed, you can set the return URL to force HTTPs from the PayPal settings in Event Espresso>Payment settings.


Ben

November 20, 2012 at 4:04 pm

Thanks Josh,

I’ve got my SSL certificate from startssl.com, how do I get it onto the server, or more to the point, where is the best place for the certificate to be?
Hopefully, I can then redo the paypal testing, and get it right this week.


Josh

  • Support Staff

November 20, 2012 at 6:29 pm

It will depend on which type of server you are running. More than likely you have an apache web server, and StartSSL has documentation for that here:
http://www.startssl.com/?app=20

You might find the CPanel instructions helpful too:
http://www.startssl.com/?app=29


Ben

November 26, 2012 at 7:34 am

It appears that my host had difficulty adding the free SSL certificate to my domain, so no surprise as they managed to get me to pay £60 to get one fitted.

I’m still no further forward, and have added in more detail on my other thread.

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