Support

June 26, 2015 at 8:31 am

Hi Lorenzo,

the hosting provider is greengeeks.com

I have not tried turning off my other plugins, as they are part of running my live site.

Is that something that needs to be done?

June 26, 2015 at 10:15 am

Okay, I just did a a few things you suggested:

Updated to latest version (sorry did not realize I was not).

Upon doing that there simply was no payment language at all upon registering no way to pay, nothing. But the confirmation emails both to the registrant and the admin worked.

I then deactivated all plug in’s except for event espresso 4.7.4 an the EE MER (EE 4.7.0+) this resulted in the same error I was experiencing before. I then deactiveated the MER and it all worked perfectly. I have the payment options I set up, confirmation emails go out etc.

But then no multi event registration…. which was the whole reason to switch to event esspresso in the first place (first w EE3 now with EE4).

June 27, 2015 at 12:19 pm

Hi Josh,

I created to new events in EE4 calling them “2015 Pre-test” and “2015 September Test Day”. I activated MER. No change. with MER on the payment system gives me that error.

I tried signing up for these events both at the same time and individually. With MER on id does not work.

I did not duplicate these two events, but made them from scratch. I did use the custom emails, question groups etc. made when I was using EE3. Do I need to clear everything out and start from scratch????

June 29, 2015 at 4:04 pm

Hi Josh,

I unchecked all question groups for those two events (except the required f-name, l-name, email) For the one titled 2015 Pre-Test once I clicked on the proceed to finalize registration it gave no options for payment at all, (confirmation emails were sent). On the 2015 September Test Day I got the same old error, (no confirmation emails were sent).

July 1, 2015 at 3:58 pm

Hi Josh,

I have updated the versions of EE4 and the MER. The good news is that payment options does not get bypassed anymore.

The bad news is that the payment system is still not quite working. At the moment I am working with paypal and a downloadable pdf invoice.

With paypal it correctly forwards me to payday, and I pay, then when it directs me back to the registration page a pop up window warns the connection is not secure. If I click continue, it directs me back to the registration page, but the following error comes up:

An error has occurred: IPN Validation failed! Paypal responded with ‘ Internal Server Error Internal Server Error – Read The server encountered an in internal error or misconfiguration and was unable to complete your request. Reference #3.300ad817.1435784095.2add491f’
EE_SPCO_Reg_Step_Payment_Options = _process_payment_status = 1575

I get a confirmation email from EE that it was not paid. But the paypal records show that it was paid (both the paying and receiving).

When I select to pay with a downloadable invoice, I get a page that has the box with a button that says “view full order confirmation receipt” but now obvious place to download and invoice. I did find if I clicked the receipt button there was a second button at the top of the receipt that would give me an invoice, but that is not practically useable. Confirmation emails are also not sent with this payment method. If I click to pay via a downloadable invoice, it should be an obvious link or pop up automatically. Also If I click the link to resend the email it freezes the page with the little gear spinning.

I am planing to also use AIM with Authorize.net but I have not tested that yet. I would like to get something working right before I put any more effort into another payment option.

July 1, 2015 at 4:15 pm

p.s. it would help a lot if I could attach screen shot images to this rather then describing it with words… i guess i can post the image somewhere and provide a link but that is a bit of a pain.