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No waiting list button for a full event

Posted: July 18, 2018 at 3:37 am


Oguzhan Altun

July 18, 2018 at 3:37 am

Hello,

I just installed the waiting list manager add-on, but it seems to have no impact on the full classes. Here is an example. Any ideas how to fix it?


Tony

  • Support Staff

    •

July 18, 2018 at 3:39 am

Hi there,

Are all of the member-only tickets also sold out?


Oguzhan Altun

July 18, 2018 at 4:02 am

no, we manage the attendance by capacity, not by number of tickets. Because we don’t know how many members vs non-members will fill the class, and we don’t have restrictions on this.


Tony

  • Support Staff

    •

July 18, 2018 at 4:32 am

Have you set the number of wait-list spaces on the event?

With the waitlist add-on active, you’ll see these options in the event – http://take.ms/8xlrb

Have you setup some waitlist spaces?


Oguzhan Altun

July 18, 2018 at 1:26 pm

it’s ok now, i didn’t realise that by default the waiting list spaces were zero. thank you.

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Wait Lists Manager product page | Wait Lists Manager documentation

Status: closed

Updated by  Oguzhan Altun 5 years, 9 months ago ago

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