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no results…

Posted: February 21, 2013 at 9:45 am


Aladin Alaily

February 21, 2013 at 9:45 am

Hi there,

When I make a change to a question, and press UPDATE QUESTION, I get the following error message in a pink box at the top of the page: “An error occured. The question could not be updated.” It is very inconvenient, as my client is asking for some changes to the questions and the site is going live tomorrow.


Jonathan Wilson

February 21, 2013 at 1:44 pm

Hello Aladin,

I am sorry you are having trouble with this. Have you tried what Josh suggested here: https://eventespresso.com/topic/cant-change-questions-after-theyre-saved-normal/#post-29075


Aladin Alaily

February 21, 2013 at 2:31 pm

Hi Yes I tried those to no avail…. Any other suggestions?


Josh

  • Support Staff

February 22, 2013 at 1:12 pm

Hi there,

Which version of Event Espresso is installed on this site. I see from the older thread that you have had this problem for some time.

Earlier I had suggested turning wp-debug on and trying to save the question after editing. When you tried that, were there any additional error messages displayed?


Aladin Alaily

February 27, 2013 at 7:54 am

this was resolved with an update thanks

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