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Joe Malouff
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January 10, 2014 at 11:57 am
We are managing the ticket sales for a music festival taking place this summer. The festival has music on 3 nights (Thursday, Friday and Saturday) and also allows people to camp in tents or RVs from Wednesday to Sunday. We need help setting up the products properly so that people can buy tickets to the event.
All camping and RV passes include tickets to the event but people can also buy single day tickets and just show up for that one day of the show. These are the ticket options we require:
ADULT 5 DAY RV/4 NIGHT TICKETS – Includes Wed, Thurs, Fri and Sat night camping, along with daily event admission. (13 yrs & up): $225
ADULT 5 DAY CAMPING/4 NIGHT TICKETS – Includes Wed, Thurs, Fri and Sat night camping, along with daily event admission. (13 yrs & up): $110
ADULT 4 DAY CAMPING/3 NIGHT TICKETS – Includes Thurs, Fri and Sat night camping, along with daily event admission. (13 yrs & up): $105
ADULT 3 DAY CAMPING/2 NIGHT TICKETS – Includes Fri and Sat night camping, along with daily event admission. (13 yrs & up): $95
ADULT 2 DAY CAMPING/1 NIGHT TICKETS – Includes Sat night camping, along with daily event admission. (13 yrs & up): $85
ADULT ONE DAY ADMISSION: $25
JUNIOR ONE DAY ADMISSION: $10
ADULT 3 DAY ADMISSION: $75
JUNIOR 3 DAY ADMISSION: $20
If possible the client would also like to offer these options:
JUNIOR CAMP TICKETS – (6-12 yrs) Come any day or night you would like for a flat camp rate of: $20
SUNDAY CAMP TICKET – (Per Vehicle) Must pull out by 11am on Monday. $20
Can you help us set up an ordering page that shows all of these options with ADD TO CART buttons and quantity drop-downs? We don’t want any registration information when someone adds the tickets to their cart either, we only need billing/shipping information at checkout.
It is okay if the 3 day pass and camping tickets just come with 3 separate tickets (one for each day) instead of one 3 day pass ticket. I guess it would need to be that way to handle attendance properly.
Let me know what you can do to help, we need this setup as soon as possible, ticket sales need to launch in just 2 weeks, thanks!
-Drew
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Josh
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January 10, 2014 at 12:07 pm
Hi Drew,
I’m afraid that Event Espresso doesn’t have the feature set that meets all of these requests. The way the add to cart links work is an item gets added to the cart, then when the customer views the cart, they can select a quantity.
The other sticking point is Event Espresso requires registration information to be filled out before checkout. The primary registrant’s info does get copied over to the billing info fields though.
Since you’ll be leaning on Multi Event Registration to make the multi-day tickets possible (you’re correct that each ticket will be for one day, but you can make it so multiple days get added to the cart with one click) we recommend following this guide:
https://eventespresso.com/wiki/multiple-events-registration-use-add-to-cart-link-instead-of-default-registration-form/
There is also some usage examples of how to set up add to cart shortcodes:
https://eventespresso.com/wiki/shortcodes-template-variables/#add-to-cart
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Joe Malouff
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January 10, 2014 at 12:23 pm
When they use the add to cart link when does it take their registration information? Here’s our event page, the add to cart buttons don’t seem to do anything:
http://huck.fruition.net/event-registration/ (for .htaccess password use username “dev” and password “dev2009”)
We could have products for:
4 Day RV Pass
4 Day Camping Pass
3 Day Camping Pass
2 Day Camping Pass
1 Day Camping Pass
A “4 Day RV Bundle” would include 1 RV ticket, 1 4 Day Camping Pass and 3 Tickets (1 to each day of the show). A “3 Day Camping Bundle” would include a 3 Day Camping Pass and 3 Tickets (1 to each day of the show).
Can you help us set up the products and bundles like that?
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Josh
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January 10, 2014 at 12:34 pm
Hi Drew,
First things first, let’s try to get the add to cart links working as expected. Can you try switching to the default WordPress theme to see if that fixes the issue with the add to cart links? The current WordPress theme is throwing some JavaScript errors and may be interfering:
Uncaught TypeError: Property ‘$’ of object [object Object] is not a function
from
/wp-content/themes/hfinn_final/js/custom.js
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Joe Malouff
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January 10, 2014 at 12:36 pm
I tried another theme seems like still not working. I added the ticket with our WP credentials, feel free to mess around in there this is our development site.
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Josh
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January 10, 2014 at 12:46 pm
Hi Drew,
It appears to be working for me when I try the cart with the twentyfourteen theme active. Here is a screenshot.
Do you want us to fix the JavaScript errors from the other WP theme?
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Joe Malouff
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January 10, 2014 at 12:52 pm
Can you make it go to the cart page automatically when they click add to cart? Even better, can you make it auto-add the product with a selected option like have a link to add one adult day 1 ticket to your cart and one link to add a junior 1 day ticket and either link takes you to the cart page with those options selected (or even takes you right to the event registation page – load_checkout_page)?
Can you make a product bundle or link (called 3 day pass) that adds all 3 tickets to your cart at once and takes you to the cart or event registation page (load_checkout_page)?
Will this extension be able to handle the checking in of 5,000 – 15,000 people on the day of an event?
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Josh
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January 10, 2014 at 12:54 pm
Hi Drew,
One thing at a time please. Do you want us to fix the JavaScript errors so that the add to cart links will work with the other theme?
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Joe Malouff
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January 10, 2014 at 1:04 pm
I am not so much worried about the other theme right now we can worry about that later thank you!
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Josh
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January 10, 2014 at 1:18 pm
Okay, one thing about making it go directly to the cart when an item gets selected:
If the ticket purchaser wants to select more than one option, they’re automatically being re-directed to the cart on the first click. That said if you look at this page on the front end and in the editor, you’ll see how you can set up add to cart options:
http://huck.fruition.net/purchase-tickets/
I set up an option for each day and a 3 day pass within an HTML table. You can add more events to the system and plug in the event IDs to make more bundle options. Note the use of the direct_to_cart=1 parameter, that makes it when you click on a link it redirects you to the cart.
About handing 5000 – 15000 tickets at the day of the event, it depends. If you have a good number of scanning devices set up with a good server that can handle the load, I see no reason why not.
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Joe Malouff
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January 10, 2014 at 1:53 pm
Ok this is a pretty good start. How about a bundle now like can you set up a product called “4 Day Camping” which will include a 4 Day Camping Pass (this needs to be a new product that costs $50) and 3 Tickets (1 to each day of the show)?
Is it possible to have the drop downs for adult/junior quantity be on the first purchase page (http://huck.fruition.net/purchase-tickets/)?
Or even just a single drop down for quantity (if we removed the Adult/Junior options and split them into individual tickets)?
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Josh
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January 10, 2014 at 2:03 pm
Hi Drew,
Can you set up the events for the camping options? I only see events for the one day tickets.
It’s not possible to have the dropdowns outside the cart page. That’s something that we’re working on for Event Espresso 4.
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Joe Malouff
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January 10, 2014 at 2:15 pm
The tickets are for the show. You can also camp at the show but camping requires a camping ticket. I added a new event called “4 Day/5 Night Camping Pass”. I assume Event Espresso 4 is far away?
The ordering process is the real hang up so far.
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Josh
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January 10, 2014 at 2:29 pm
Event Espresso4 is not far off, you can sign up to alpha test by following this guide:
https://eventespresso.com/wiki/alpha-testing-instructions/
That said, it’s not going to be ready for official release within 2 weeks to meet your tickets go on sale date.
I added the 3 day pass + 4 day camping option here:
http://huck.fruition.net/purchase-tickets/
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Joe Malouff
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January 10, 2014 at 3:57 pm
We are developers so maybe we can get us even closer working together? The interim step on show_shopping_cart, it would be nice to skip that step. Is it possible to have this page but with all of products listed?
http://huck.fruition.net/event-registration/?regevent_action=show_shopping_cart
We could then strip out most of the markup leaving only the product names and drop-downs for choosing quantities. We could keep the dynamic total and change the enter attendee information button into a checkout button.
I think the code would have to be modified slightly so that if you submit a 0 value for a product from that page it should remove it rather than throw the error “please make sure to select at least one attendee or delete it from your cart”, would that be possible?
We could also modify this page to have options for the various multi-day passes and things we want to offer and they would just dynamically change the quantities via jquery or something before submitting the form.
What do you think?
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Josh
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January 10, 2014 at 4:20 pm
Hi Drew,
You’re more than welcome to modify the code, but please understand that we are not in a position to support code modifications.
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Joe Malouff
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January 10, 2014 at 5:04 pm
Is it possible to have this page but with all of products listed?
http://huck.fruition.net/event-registration/?regevent_action=show_shopping_cart
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Josh
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January 10, 2014 at 5:30 pm
Hi Drew,
That takes me to an empty cart page, but I think I know what you’re alluding to. This is something that is possible with Event Espresso 4. In EE3 all the events would need to be added to the cart in order to achieve something like this.
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