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Muli Event Reg sends wrong event title to Paypal

Posted: September 5, 2017 at 11:43 am


September 5, 2017 at 11:43 am

When a user registers for multiple events at once (MER add-on) the item in PayPal uses the first event title, even if that event was free and the payment was actually for a different event.

The transaction info is displayed correctly in WP, but this is very confusing for our office admin who is reconciling our PayPal account.

How can I ensure that only the event actually paid for shows up in PayPal? If that is not possible, can it list all the events being purchased? Or none of them at all?

As I said, everything is correct in WP, but for our non-tech-savvy administrator this is very confusing and becoming a problem.


  • Support Staff

September 5, 2017 at 12:48 pm

The third option is possible. You can add the following code to your website to send a generic item description to PayPal:

add_filter( 'FHEE__EE_Gateway___order_description', 
  'my_custom_order_description', 10, 3 
function my_custom_order_description( $desc, $gateway, $payment ) {
  $desc = 'Event Registrations from ' . get_bloginfo('name');
  return $desc;

You can add the above to a functions plugin, then activate the plugin to activate the new code.

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