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Mobile app checkin shows different date and time

Posted: May 24, 2016 at 12:07 am


JesterZ Improv

May 24, 2016 at 12:07 am

My events are always 7 and 9 pm every Friday and Saturday.
On the EE4 mobile app the date is one day off (saturday and sunday) and the time is 2:00am and 4 am.

I don’t see anywhere in the app to make any changes – and the dates and times are accurately displayed on sales calendar and tickets purchased.

What an I missing?


Josh

  • Support Staff

May 24, 2016 at 9:28 am

Hi there,

It turns out the mobile apps only display the event times in UTC 0. Future versions of the apps will factor in the site’s timezone.

The support post ‘Mobile app checkin shows different date and time’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Status: closed

Updated by  Josh 3 years, 1 month ago ago

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