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Orcasislandsailng
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January 14, 2015 at 1:18 pm
Hi there,
Having a little problem here. The booking system works fine until you get to the shopping cart. When you select a number of attendees it adds the price to the cart but does not register any people. When you go to the next screen it say I have to select attendees which was done already. I cannot figure out how to get this working right. Can you help please. Go to http://www.sailingorcasisland.com. Our events start in May.
Thanks
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Lorenzo Orlando Caum
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January 14, 2015 at 2:04 pm
Hi, were you recently using any caching services or caching plugins on this site?
That would cause sporadic issues with the shopping cart.
—
Lorenzo
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Tony
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January 14, 2015 at 2:08 pm
I’ve just ran through a registration, adding 2 events to the cart and registering for multiple tickets, without any issue – http://take.ms/RhLc6
Is it still not working for yourself?
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Orcasislandsailng
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January 14, 2015 at 2:16 pm
Weird now it is working right. Must have been the Caching. Thanks.
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Tony
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January 14, 2015 at 2:32 pm
Check if you webhost runs caching on the server, if they do that will need to be disabled, or the pages referenced for EE3 here:
https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/
Need to be excluded from caching.
If the issue does come up again just let us know and we’ll run another registration to see if we can see any errors.
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