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IPhone Scanning App – 404 error

Posted: November 27, 2013 at 5:15 am


Madalyn Roker

November 27, 2013 at 5:15 am

Hi

I have read all the other posts on this subject, which all suggest installing the JSON API but nowhere can I find where to find it to install it.

I have installed the espresso-services folder in the same folder as wp-config.php and have downloaded the HD version of the app on my iphone, but I am getting a 404 error. With the “nonHD” version of the app, I can login but cannot see any events.

How do I find this mysterious yet essential JSON API?

We are using
Wordpress 3.5.1
Event Espresso Version 3.1.34.1.P
Ticketing version Version 2.0.10.2.p
We have been using this installation since July and it has not been upgraded
w11opera.org


Tony

  • Support Staff

November 27, 2013 at 5:33 am

Hi Madalyn Roker,

The espresso-services is used for android and old ios app users.

The HD version of the app uses the JSON API, which is actually separate from the espresso-services files.

If you go to your account page (‘Account’ on the top right of all eventespresso.com pages)

You’ll find ‘JSON API v2.0.4.p’ under the downloads section.

You can install this as any other plugin. This guide is for Event Espreso itself, but the steps are the same for the add-ons https://eventespresso.com/wiki/installing-event-espresso/

Once installed you’ll need to configure a couple of settings. For example you’ll want to Allow Public access under Event Espresso -> API Settings.
https://eventespresso.com/wiki/api-addon/

Also, I would recommend updating both your WordPress install and Event Espresso. When performing ANY updates it is always recommended to backup the site first, just in case. We have a guide posted here https://eventespresso.com/wiki/how-to-back-up-your-site/ to help you through it.

If you have template modifications you may well find these will need to be transferred over to the updated templates.


Madalyn Roker

November 27, 2013 at 6:53 am

Thanks Tony, it all makes sense now. I followed these instructions, and whaddyaknow – it’s all OK now!!

Off to practice scanning now!
Thanks


Tony

  • Support Staff

November 27, 2013 at 7:27 am

No Problem 🙂

Glad it all worked for you.

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