Installing Event Espresso

Event Espresso can be installed via the WordPress Dashboard or through FTP or SFTP.

This tutorial will guide you through the process of installing the core Event Espresso plugin (all the add ons follow the same procedure) using both WordPress and FTP or SFTP.

Important Note:

The Custom Files (NOT the Custom Templates Add-on) and Espresso Services API (currently used for the Android app only) add-ons must be manually installed via SFTP or FTP. Please see the readme.txt files in the add on zip files and this documentation: Custom Files Add-on and Espresso Services API.

Install Event Espresso via the WordPress Dashboard

Step 1 – Download Event Espresso and Add-ons

You can download Event Espresso and available add-ons through your Event Espresso Account page.

Safari may automatically unzip the file after downloading. If the file does unzip automatically, you can right click it and click “Compress…”. To prevent Safari from automatically unzipping files, go to Safari->Preferences->General and Uncheck “Open Safe Files After Downloading”.

Step 2 – Login to WordPress and Upload

Start by logging into your WordPress dashboard (WordPress admin) and then navigate to Plugins > Add New


Click Upload


Click Browse


Find the plugin files and click “Install Now”

Please Note:

If you receive this error after trying to upload the plugin file: “The uploaded file exceeds the upload_max_filesize directive in php.ini” you will need to increase the upload file size settings in your WordPress wp-config.php file or the php.ini file on the server. Your web host can also assist you in raising this restriction.

Click “Activate Plugin”


Event Espresso is now installed! Repeat the steps above for your Event Espresso add-ons.

Installing via FTP or SFTP software

What is FTP?

FTP stands for File Transfer Protocol which simply means a system for transferring files from your computer to the server that hosts your website. FTP software acts in a similar way to file explorers such as Windows Explorer.

There are several free SFTP or SFTP programs available. FileZilla and Cyberduck are available for multiple platforms.

Step 1 – Download Event Espresso

You can download Event Espresso and all the add ons available to your license via your Event Espresso Account page.

Step 2 – Extract the Files

In order to extract (unzip) the zip files you may need to obtain a third-party program such as WinRar or 7Zip. Windows 7 and Vista users can right-click and “Extract All” via Windows Explorer.

Either way, choose where you want them to be extracted to.

In this example they will be saved to a folder on the desktop called eventespresso.


Step 3 – Log on to your Server using your SFTP or FTP client

Open up your FTP program and log in. You will need your FTP details: hostname, username and password. These can be obtained from your hosting provider.


Press Quickconnect

The FTP program will log into your server. Your screen is split into two. The left hand side is your computer, the right hand side is your websites server.

Step 4 – Navigate to the correct folders

In the left hand side, make sure you are in the correct folder where you extracted the plugin to on your computer.

In the right side, navigate to the plugin folder:




Step 5 – Upload the Plugin

Drag and drop the plugin folder from the left hand side to the right hand side, or right-click the folder on the left hand side and select upload.

You should make sure that the folder you upload does not have any spaces as part of its name.

The upload process will begin and may take a few minutes. Be sure that all files and folders are uploaded. If there are any errors, please try the upload again.

Step 6 – Activate!

Log in to your WordPress admin and navigate to Plugins > Installed Plugins. Find the Event Espresso (or add ons) and click Activate.


Event Espresso is now ready to use.

Next in the Getting Started section: The Basic Settings.

Need more help?

  • Browse or search for more information on this topic in our support forums. Customers with an active support license can open a support topic and get help from Event Espresso staff.
  • Have an emergency? Purchase a support token and get expedited one-on-one help!
  • Go back to documentation for Event Espresso
Event Espresso