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I can send email with WP but not EE

Posted: April 11, 2016 at 12:43 pm


Amanda

April 11, 2016 at 12:43 pm

I’ve tried sending test emails for both the registration approved and a custom version of the registration approved emails. I can send new user emails from WP.

Amanda


Garth

  • Support Staff

April 11, 2016 at 12:46 pm

Hi Amanda,

How are you today?

Is this website publicly available so we can attempt a registration? What happens when you try to send a test email for those message types?


Amanda

April 11, 2016 at 2:30 pm

Hi Garth,
The website is up at http://amanda-mccoy-design.com/stresscare_stage/

I’ve tried doing a registration, and I don’t get an email confirmation.

Amanda


Lorenzo Orlando Caum

  • Support Staff

April 11, 2016 at 4:05 pm

Hi Amanda,

I sent through a registration under the name usertest but I did not receive an email notification.

Could you try setting up a transactional email service?

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/

There is also a step by step guide for Sendgrid here:

https://gist.github.com/lorenzocaum/4677f472b012a5a88630


Lorenzo


Amanda

April 12, 2016 at 1:22 pm

Hi Lorenzo,
I moved my site to a different site, because it was so slow to work on, and now the email seems to be working. I’ll let you know if that changes!

Thanks!
Amanda


Garth

  • Support Staff

April 12, 2016 at 1:37 pm

Great. Let us know.

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