Support

August 27, 2014 at 12:41 pm

• WORDPRESS VERSION: 3.8.4
• EVENT ESPRESSO VERSION: 3.1.36.1.P
• ACTIVATED EE PLUGINS: Calendar 2.2.0.p, MailChimp Integration 1.2, Members Addon 1.9.8.p, Multi Event Registration 1.0.5.p, Permissions 1.5.5.p, Recurring Events 1.1.8.p, Social Coupons 1.5.3.1, Social Media 1.1.7.p, Ticketing 2.1.p, Event Espresso API Plugin 2.1.p
• SITE IS ACTIVE, HAS BEEN ACTIVE, I AM READY TO UPDATE
• REGISTRATION PAGE:

I am ready to update this site. I will first be updating my WordPress to 3.9.2 and then installing the EE updates. I received an email from Event Espresso that outlines what to do (and in what order, though it seems to apply to EE4?), but I am confused by the items near top of screen when I log in to *my* EE account… There are blue and green bars with what appears to be plugin names for EE 3 and 4, respectively. When I scroll down I see that my license level is: EE3 Business License…

First Question:
Am I supposed to install only the EE 3 update? or should I also install the EE 4 update? I am confused b/c at very top of page it says “The current version of EE3 is 3.1.36.5.P [ download EE3” and “The current version of EE4 is 4.3.1.p [ download EE4” …. Should I conclude that EE4 is not actually available to me b/c I have an EE3 Business License? (if so, do I raise up to EE4 by additional $$? or is going to EE4 just a natural progression if I keep current on installing my updates?)

Second question:
There is a list of Downloads down right side of page with tabs labelled EE3 and EE4. Under EE3 there is text in a red bar that says “These plugins are not compatible with EE4!”… I’m confused – do I have the option to do either EE3 or EE4, or am I supposed to just do EE3?

Any clear and direct info for my specific situation would be greatly appreciated. Thanks!