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Empty confirmation e-mail

Posted: April 29, 2014 at 1:07 am


Jan Cerny

April 29, 2014 at 1:07 am

Hello, some of my attendees sent me a warning that the confirmation e-mail contains only the sentence:
***This is an automated response - Do Not Reply***

Nothing under this. But other people seem to have no similar troubles and get the confirmation with full information.

Link to my reg form: My registration page


Tony

  • Support Staff

    •

April 29, 2014 at 3:24 am

Hi Jan,

Within the users that are reporting this issue is there a pattern to the email service they are using?

For example are all the attendee’s reporting this using the same email service such as yahoo?


Jan Cerny

May 14, 2014 at 2:58 pm

Hello, all the problems come from users who have account at http://www.seznam.cz. Thanks for help.


Lorenzo Orlando Caum

  • Support Staff

    •

May 14, 2014 at 5:46 pm

Hello,

Do you know if that service restricts emails? Could you try out the WP mandrill service to see if that helps?

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/

—
Lorenzo

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Updated by  Lorenzo Orlando Caum 10 years ago ago

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