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Bosworthsgc
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January 26, 2017 at 9:07 am
Just looked in messages and realised that emails are not sending to us when someone books and events
I am getting the following error message
Event Espresso – Editing Email Registration Approved Template (Event Admin Recipient)
The following errors have occurred:
The email did not send successfully.
The WordPress wp_mail function is used for sending mails but does not give any useful information when an email fails to send.
It is possible the “to” address (orders@bosworthsgc.co.uk) or “from” address (Bosworths Garden Centre ) is invalid.
The test message was not sent
It looks as though everything is set as it should be – any ideas please?
Thanks
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Josh
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January 26, 2017 at 9:52 am
“from” address (Bosworths Garden Centre ) is invalid.
Since “Bosworths Garden Centre” is not a valid email address, you’ll need to fix what’s set in the From field of the message templates. For example, if it currently has [CO_FORMATTED_EMAIL], you can change it to have:
[CO_EMAIL].
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Bosworthsgc
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January 26, 2017 at 10:15 am
Hi Josh
I did this and tested it and worked but when i try to resend those that had failed I get an error again
I did generate and send and still error
Any ideas?
Thanks
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Josh
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January 26, 2017 at 10:19 am
The ones you tried to resend will still use the old invalid address.
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Bosworthsgc
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January 26, 2017 at 10:27 am
Update: I have now got it working – thanks Josh
Can you advise if it would be best to use a transactional email service to send the email?
Thanks
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Josh
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January 26, 2017 at 10:44 am
Yes we do recommend using a transaction email service. There’s more recommendations here:
https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/
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