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Email issues (spam/fraud alert)

Posted: October 11, 2017 at 11:25 am


theoferrall

October 11, 2017 at 11:25 am

Hello:

We are having issues with our attendee notifications showing up either as spam or as a fraud alert.

We added WP Mail plugin to try to resolve the issue, but it is still giving us the error. (We are using send mail via php bc it wasn’t working otherwise)

Is there any way we can fix it so the notifications don’t get flagged or go to spam?

The admin email has the same domain as the website – naiopmd.org


Tony

  • Support Staff

    •

October 11, 2017 at 12:33 pm

Hi there,

For mail issues we recommend switching to a transactional email service and have some documentation for this here:

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/

The support post ‘Email issues (spam/fraud alert)’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Tony 6 years, 6 months ago ago

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