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Jose
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June 24, 2016 at 12:41 pm
The mail to our registrant has not been sent. When i make a test it’s appears
An error has occurred:
The test message was not sent
Messages_Admin_Page – _do_test_send – 1952
Please advice
Thnks
Jose
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Lorenzo Orlando Caum
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June 25, 2016 at 11:16 am
Hi Jose,
Which message type are you currently trying to test out and have any of the recipients been disable by removing the shortcode in the TO field?
—
Lorenzo
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Jose
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June 25, 2016 at 9:53 pm
Hi Lorenzo
I’m trying to test a Custom Registration Pending Payment e-mail.
I send you here my configuration and the message that appears when i’m trying to make a test
http://www.stimulus.com.pe/video/mailtest.png
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Tony
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June 27, 2016 at 4:44 am
Hi there,
If you preview that template does it display correctly?
Change the subject to ‘Test’ and re-test, does the email then send?
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Jose
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June 27, 2016 at 10:29 am
The template displays correctly
I try to change the subject to “test” and it doesnt work
It appears the same message:
“An error has occurred:
The test message was not sent
Messages_Admin_Page – _do_test_send – 1952”
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Tony
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June 28, 2016 at 6:32 am
EE uses wp_mail() to send emails through your site (which then passes the emails over to your hosts mail server) so if WordPress can not send emails thorugh your host, nether can Event Espresso.
You could try installing a plugin such as Check Email to confirm if your site can send emails.
However I would recommend using a transactional email service to send your site as we often find issues mailserver configs on some hosts. Using a transaction email service removes the host from the equation and also provide must better tracking of your emails. Take a look here:
https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/
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