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EE4 No email respond send to registrant.

Posted: May 18, 2014 at 8:06 pm


Kaiwan Kulavadhanothai

May 18, 2014 at 8:06 pm

Hi there,
I’m testing EE4. First I tried by disabled all EE3 and install EE4, set up some event and tried to register. After complete registration, there is no any mail send detail or confirmation back to attendee. I tried again on another site without, fresh install. It’s still the same. Did I do something wrong?

Kaiwan K.


Carlos Rafii

May 19, 2014 at 5:12 am

Hi,
I was installed version 4.2.3 and same for me, not working at all. I try to send mails from wp_mail on wordpress and work very well but not in EE4.

Thanks


Carlos Rafii

May 19, 2014 at 6:15 am

Hi,
I solved the problem! when you delete the event and send a copy of the record by clicking the button, the email is sent without sender and Hotmail for example does not show it.

I hope this help you.


Kaiwan Kulavadhanothai

May 19, 2014 at 10:18 am

Hi Carlos,

I still can not follow you. Would you please break down step by step? What do you mean when you said about delete the event?

Thank you.


Lorenzo Orlando Caum

  • Support Staff

May 19, 2014 at 4:31 pm

Hi Kaiwan,

Please try the Mandrill or Postmark App transactional email services:

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/


Lorenzo

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