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rafal napierala
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February 4, 2015 at 12:49 pm
Hello,
As above. We have hundreds of attendees for few events now we have to export them and sort them by time etc. Haw can we do that in EE4? I was trying to fix it going to CHECK-IN section and then clicking registration csv report but this only freezes the whole website for a few minutes and nothing is happening at the end!
Regards,
Raf
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Lorenzo Orlando Caum
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February 4, 2015 at 1:07 pm
Hi Rafal,
Could you try these steps?
Go to WP-admin –> Event Espresso –> Events.
Now hover over the name of the event and then click on Registrations.
This will take you to a page that shows only registrations for this event.
Scroll to the bottom of the page and click on the Registrations CSV button.
Does that generate a report?
—
Lorenzo
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rafal napierala
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February 4, 2015 at 1:33 pm
OK, that works for all the event with 0-150 attendees but if there is more then 150
it is just freezing – I am getting blank white screen anter 2-3 minutes
Raf
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Garth
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February 4, 2015 at 2:17 pm
Hi Rafal,
It *sounds* like to me that your server is running out of memory. What is your current memory limit and can you increase the memory allocation to PHP to rule that out?
See: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
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rafal napierala
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February 4, 2015 at 2:43 pm
It 96M by record added to WP-CONFIG
define( ‘WP_MEMORY_LIMIT’, ’96M’ );
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rafal napierala
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February 4, 2015 at 2:49 pm
I even made it 256m and still the same thing ..
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Lorenzo Orlando Caum
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February 4, 2015 at 5:34 pm
Hi Rafal, there is a workaround available that should let you retrieve the information. Could you let us know if this helps?
https://eventespresso.com/topic/csv-report-download-problem/#post-119066
—
Lorenzo
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