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EE4 email notification "Not Approved"

Posted: March 1, 2016 at 6:10 am


JacquesMivi

March 1, 2016 at 6:10 am

Hello,

In EE4 I would like to activate the email notification of a “Not approved” yet registration sent to the Event Admin. I found where it is in backend, it is activated for the “Primary Rgistrant” but it seems not activated for the “Event Admin”. As you can see on the document attached, it “Event Admin” is in grey (last row of the picture): https://drive.google.com/file/d/0B4-hsazMWUExQjEtX2hacGt2YVk/view?usp=sharing

Could you tell me how to activate it please? It is important for me to activate it because we need to send an email to the event admin so that he can approve or decline the registration.

Thanks a lot


Tony

  • Support Staff

March 1, 2016 at 6:16 am

Hi there,

Click to edit the Event Admin ‘context‘ and you’ll see something like this – http://take.ms/gfVx1

The ‘To’ field determines if a specific context is active.

So if you add [EVENT_AUTHOR_EMAIL] to that section and save the template you’ll activate the Event Admin context sending to the event authors email.


JacquesMivi

March 1, 2016 at 7:03 am

Thanks it works perfecly!

By the way I have another question, linked to this one. When I use some shortcode in my email notification such as [EVENT_LINK], the link is displayed in blue in the email. I would like to change the color because our color to indicate that there is a link is orange and not blue. Do you know how I can change this please?

Finally, I also have a question about “how to be sure that these email notifications don’t go to junk instead of emailbox?”

Thanks in advance


Tony

  • Support Staff

March 1, 2016 at 7:51 am

Finally, I also have a question about “how to be sure that these email notifications don’t go to junk instead of emailbox?”

The short answer is to us a mail service that does that for you.

The problem with emails is you can be flagged as spam for multiple different reasons, if your using you hosts mail server (which is almost always offered as a convenience not a service) then your sharing that mail server with any number of users. If one of them causes the mail server to be flagged for spam, your email will also be flagged for spam.

Services such as the ones list here:

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/

Work to maintain their mail servers and prevent them from being black listed. You need to follow their terms and conditions to use their servers and in turn you can rely more heavily on those servers.

By the way I have another question, linked to this one. When I use some shortcode in my email notification such as [EVENT_LINK], the link is displayed in blue in the email. I would like to change the color because our color to indicate that there is a link is orange and not blue. Do you know how I can change this please?

This will need custom coding, I don’t think you can add in CSS within the message to change this easily but I’ll double check with the developers on this.


JacquesMivi

March 1, 2016 at 8:28 am

Hi,
* Thanks for the answers, I’ll check further on the mail services.
* Concerning the link that appears in blue and I want to change to orange, it could be that EE4 has a general setting to fix that, no? We just would like that all text used in EE4 that has a link appears in orange instead of blue.
Thanks for your checking with your developpers.


Tony

  • Support Staff

March 1, 2016 at 8:37 am

Concerning the link that appears in blue and I want to change to orange, it could be that EE4 has a general setting to fix that, no? We just would like that all text used in EE4 that has a link appears in orange instead of blue.

No there’s no General setting for this.

Are you referring to the front end view or within the messages (or both)?

The front end view (that your visitors see) should be controlled by your theme, the messages will need some custom CSS added to the message, however the HTML/CSS used within the emails is a little different than normal pages (for compatibility) so it may not be possible without creating a full templates for the emails.


JacquesMivi

March 1, 2016 at 9:07 am

OK I understand, thank you for asking. The front end view we already manage the links color and set it all in orange. I’m only refering to the links within the messages then.
This means I have to create a full templates for all EE4 email notifications or can I slighlty modify the existing EE4 emails templates? If I decide to use my own template for the EE4 email notifications (Not approved email, approved email, …), will I be able to connect it to EE4 triggers such as “EE4 receive a new registrant” ; “I decline a registration in backend”…?
Thanks


Josh

  • Support Staff

March 1, 2016 at 10:51 am

You can swap out [EVENT_LINK] with the following:

<a href="[EVENT_URL]" style="color:orange;">[EVENT_NAME]</a>


JacquesMivi

March 2, 2016 at 2:26 am

Hi Josh,
Thank you very much, it works perfectly!
Regards


Tony

  • Support Staff

March 2, 2016 at 2:41 am

I hadn’t even thought of just using inline styles! I’m glad Josh pointed that out, much easier 🙂

Any further problems just let us know.


JacquesMivi

March 2, 2016 at 2:46 am

No problem Tony, I could have think of that too!
Thanks to both of you

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